All updates
New

AI is now available for email support

Spur AI can now help teams handle customer support on email, expanding AI support beyond chat channels.

AI is now available for email support

Spur AI is now available on the email channel, so teams can start using AI to support customer conversations over email as well.

This means email can now be part of the same AI support workflow as the rest of your customer communication channels. Instead of treating email as a separate manual process, teams can now use AI to respond faster and manage support more consistently inside Spur.

Why it matters
A lot of customer support still happens on email. Bringing AI to email helps teams respond faster, reduce repetitive work, and keep support operations more unified across channels.

This is especially useful for teams that handle a high volume of customer queries and want the same AI support experience across inboxes.

What it works on
This works on the email support channel inside Spur.

How to use it
Once your email support channel is connected in Spur, AI can assist your team as part of the email support workflow.