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Filled Custom Fields Now Appear on Top

author Rohan Rajpal

Rohan Rajpal

Last Updated: 30 January 2026

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Custom fields in the shared inbox now automatically sort filled fields to the top. If a contact has their email, workspace ID, or any other field populated, you'll see it immediately—no need to expand the section to check what's filled.

Empty fields stay collapsed at the bottom. The info that matters surfaces first.