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Meet Sidekick, the AI assistant inside Spur

Ask Sidekick to sum up any conversation, look up the customer and their Shopify orders, search your knowledge base or draft a reply.

Meet Sidekick, the AI assistant inside Spur

Open any conversation and click Sidekick at the top right. Ask it to sum up the chat and you get what the customer wants, what happened when, and who they are.

It can also look up the customer and their recent Shopify orders, search your knowledge base, and draft a reply for you to review. It never sends anything on its own.

Sidekick asked to summarise a WhatsApp conversation about exchanging a saree, replying with the customer request and a timeline
One question, and the whole chat is summed up.
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