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Voice Chat Feature: Send and Receive Voice Messages

author Rohan Rajpal

Rohan Rajpal

Last Updated: 15 January 2026

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Voice messages are huge on WhatsApp—many customers prefer speaking over typing. Now you can fully participate in voice conversations from the Spur shared inbox, sending and receiving voice notes just like customers do in the app.

Voice messages are now first-class citizens in Spur. Play incoming voice notes directly in the inbox with full playback controls. Record and send voice messages to customers with one click. All voice content is retained with your other media for complete conversation history.