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Log inAI that answers, sells and follows up across your customer channels.Spur answers, sells and follows up on WhatsApp, Instagram, Messenger, email and your website, and runs your campaigns and flows from one place.
14-day free trial, no credit card needed
Platform
AI agents, a shared inbox, broadcasts and flows, working together.
The AI agent reads the store’s website, size guide and FAQs, answers a WhatsApp question about the linen shirt, then hands an address change to Alex.
Spur’s inbox with chats from WhatsApp, Instagram, Messenger, website chat and email, each with the AI agent or a teammate, the customer’s store order beside the chat, and today’s first response time.
Every channel in one inbox, with store orders beside each chat.
More on the shared inboxA WhatsApp broadcast to customers who ordered in the last 90 days: sent, delivered and read counts climb, the revenue from the campaign adds up, and held-back messages are retried.
WhatsApp campaigns to customer segments, with the revenue each one brings in.
More on broadcastsA flow on Spur’s canvas: an order for the Linen Shirt starts it, it waits five days, checks whether the customer already bought the trousers, then suggests them on WhatsApp; Sam orders, the flow ends, and its revenue goes up.
Triggers, waits and conditions on a canvas, with the revenue each flow brings in.
More on flowsThe AI agent reads the store’s website, size guide and FAQs, answers a WhatsApp question about the linen shirt, then hands an address change to Alex.
From first conversation to lasting customer.
Start more conversations from ads, comments and your website.
Turn ad clicks into qualified leads and purchases on WhatsApp.
Turn ad clicks into product conversations in Instagram DMs.
Collect WhatsApp opt-ins while people browse your website.
Send interested commenters a useful DM automatically.
Message known shoppers about the products they browsed.
Help website visitors find answers and choose what to buy.
Also built in: trigger a flow when someone submits a Facebook lead form.
Recover checkouts, answer buying questions and help customers pay.
Collect payments directly in WhatsApp.
Show products, take orders and help customers buy in WhatsApp.
Handle customer calls from the same WhatsApp conversation.
Collect bookings and customer details inside WhatsApp.
Remind shoppers about a checkout they left unfinished.
Confirm cash-on-delivery orders or offer online payment.
Reach more customers with up to 12 automatic retries.
Group your customers. Send each audience the right campaign.
Keep buyers posted, ask for reviews and bring customers back.
Keep customers informed about their order on WhatsApp.
Ask customers for feedback after delivery.
Keep customers informed about points and rewards.
Bring past customers back with a relevant follow-up.
Also built in: start flows from referral events when you connect your referral app.
AI and your team work together on every customer conversation.
Answer customer questions with AI and hand over when needed.
Help your team catch up on chats and draft replies.
Let customers explain with photos, screenshots or voice notes.
Manage customer conversations and assignments in one place.
Need to reply after 24 hours? Direct Send is available when Meta enables it for your account. WhatsApp messaging charges apply.
More on Direct SendCase studies
A published result for each stage above, and a test that Meta and WhatsApp featured.
“The platform has helped us manage and grow our WhatsApp communication across multiple European markets, from marketing campaigns to automated customer journeys.”
Reviews
Brands on Spur, in their own words.
Akshay Saadaa · India “The SPUR team’s quick responses and proactive assistance were very helpful. They efficiently addressed our questions, providing clear and concise answers.”
Marketing team Style N Flaunt · India “After trying so many API providers, finally, I got the right one, Spur. They have a very simple dashboard and excellent customer support for any issues.”
Renards Skutels Multiple brands · Latvia “The best WhatsApp marketing app so far found by me. Best customer support I could ever imagine!”
Thiyaga Vivek Nickron · India “The app is user-friendly, reliable, and has significantly improved our response times and customer engagement. The automation features save us time, allowing us to focus on growing our business.”
“Loved the overall setup and the system the team has. Onboarding was phenomenal. Coming from Wati this was definitely a game changer.”
Review“The best WhatsApp automation software. Have used Interakt and AiSensy both, but Spur is the best.”
Review“They actually helped us map out a strategy instead of just showing us where to click.”
Review“The SPUR team’s quick responses and proactive assistance were very helpful. They efficiently addressed our questions, providing clear and concise answers.”
Akshay Saadaa · India“Loved the overall setup and the system the team has. Onboarding was phenomenal. Coming from Wati this was definitely a game changer.”
“The best WhatsApp automation software. Have used Interakt and AiSensy both, but Spur is the best.”
“They actually helped us map out a strategy instead of just showing us where to click.”
Integrations
Connect your store, payment, CRM, shipping and loyalty apps, so Spur works with your orders, customers and leads.
Shiprocket Shipping 
ShipDelight Shipping 
Return Prime Returns 
FlexyPe Checkout 
Nitro Commerce Lead capture 
Zoho CRM CRM 
LeadSquared CRM 
Sell.Do Real estate CRM 
Nector Loyalty 
eWards Loyalty 
ReferRush Referrals Mobile app and MCP
Reply to customers from the Spur app, or let Claude or Codex work in your workspace.
Pricing
Every plan includes the AI agent, the shared inbox and Instagram automation.
For stores selling on WhatsApp and Instagram, with Shopify.
$31 a month
Billed yearly
14-day free trial, no credit card needed
WhatsApp messages. Meta bills WhatsApp messages per message, on top of your Spur plan, at a rate set by the message type and country. See WhatsApp rates
Custom plans. Tailored pricing for higher-volume support and sales teams. Book a demo
WhatsApp messages. Meta bills WhatsApp messages per message, on top of your Spur plan, at a rate set by the message type and country.
FAQ
Short answers on account safety, the AI agent, your data, support and refunds.
Yes. Spur runs on the official WhatsApp Business Platform, Meta’s API for businesses, not the personal app. Message customers who opted in, use templates Meta has approved and keep your quality rating up. Meta caps how many customers a number can message each day, and you can have Spur split a large broadcast across days to stay inside it.
Yes. A number already on the WhatsApp Business app can connect to Spur and keep using the app at the same time. Meta calls this coexistence.
Yes, when it runs through the official Instagram API, which is what Spur uses. Unofficial bots are what put accounts at risk. Spur also adds rate limits and guardrails, so automated replies stay within the rules.
Yes. It answers from your own product catalog, website and FAQs, and you set guardrails and limits on the actions it can take.
Yes. It detects the language a customer writes in and replies in that language.
Every plan includes help from Spur’s team by chat and email. Higher plans add priority email or WhatsApp support, and AI Max adds a dedicated account manager. We also keep adding guides and videos.
Spur’s servers and databases are in Frankfurt, Germany, and Spur is GDPR compliant. For WhatsApp, Spur sets Meta’s data localisation region to Europe, so WhatsApp stores the data there too. Healthcare businesses can add HIPAA compliance as an optional add-on.
No. Subscription charges and WhatsApp charges are non-refundable. To stop future charges, cancel from Settings in Spur before your next billing date.
