Instagram 8 min
Instagram and Messenger Ads Get a 7-Day Messaging Window
Chats from Click to Messenger and Click to Direct ads now get a 7-day messaging window instead of 24 hours. How it works, what it allows and how to use it.
Marketing, support and AI guides for ecommerce teams
Guides on WhatsApp, Instagram, Messenger, live chat and AI agents, and how ecommerce teams use them for marketing, sales and support.
284 articles
All articles
WhatsApp 13 min
How to Create a WhatsApp Catalogue: App and API Guide
How to create a WhatsApp Business catalog (catalogue) in the app or API, with product limits, approval times, examples and fixes when it is not showing.
AI & automation 16 min
EU AI Act Article 50: AI Chatbot Disclosure Rules
EU AI Act Article 50 makes AI chatbots tell people they are talking to AI from 2 August 2026. Who it covers, what a valid label looks like, and the fines.
WhatsApp 8 min
WhatsApp Free Entry Point Window Now Lasts Up to 7 Days
Chats from Click to WhatsApp ads can now stay free for up to a week after your first reply. What changed, what still costs money and how to use the extra days.
WhatsApp 21 min
Click to WhatsApp Ads Benchmarks: Cost and Results Data
Click to WhatsApp ads benchmarks from Meta's own A/B tests: 12% to 79% lower cost per result, message rates by country, and how to build your own baseline.
WhatsApp 13 min
WhatsApp Image Size Guide: DP, Status, Templates and Limits
WhatsApp image size for every surface: DP (profile photo), status, chat, catalog, stickers, link previews and API templates, with video and file limits.
WhatsApp 14 min
WhatsApp Business Pricing: App vs Meta Verified vs API
WhatsApp Business pricing compared: the free app, Meta Verified tiers and the API. See what each really costs, the hidden fees, and which one to pick.
WhatsApp 16 min
WhatsApp Max Price: How to Set It and What It Costs
WhatsApp max price caps what you pay per marketing message. How bid_amount works, the October 2026 Open Beta timeline, and three setup traps to avoid.
WhatsApp 18 min
New WhatsApp Charges From October 1: Costs and Fixes
WhatsApp service message pricing changed on 1 October 2026. See exactly what is now billable, what stays free, and how to model your new WhatsApp bill.
WhatsApp 15 min
Shared Inbox Software for WhatsApp & Instagram DMs (2026)
Most shared inbox software is built for email teams. Spur is built for WhatsApp, Instagram DMs, and live chat, with AI agents and broadcasts included.
AI & automation 22 min
How Does Live Chat Work on a Website?
How does live chat work? A visitor types, AI replies from your business knowledge base, and a real person steps in when judgment matters. Both, in one flow.
AI & automation 23 min
Affordable Live Chat for Small Business: 8 Picks (2026)
Most chat tools double in price by month three. We tested 8 and found which ones stay affordable after you add agents, AI, and WhatsApp.
WhatsApp 25 min
How to Add WhatsApp to Shopify (2026 Setup Guide)
Adding WhatsApp to Shopify takes 15 minutes for a button or a few hours for full cart recovery and AI automation. All 4 options, costs, and compliance covered.
WhatsApp 27 min
Best No-Code Chatbot Builders in 2026
Compare 12 no-code chatbot builders for 2026. Real pricing, honest use cases, and a clear framework for picking the right tool for your channels.
WhatsApp 28 min
AI Chatbot for Hotels: Handle Bookings via WhatsApp
Hotels lose 15-30% of every OTA booking. An AI chatbot for hotels on WhatsApp closes direct bookings 24/7. See how it works.
WhatsApp 25 min
WhatsApp Shared Inbox for Teams: Complete Guide (2026)
A WhatsApp shared inbox your whole team can run. Assign chats, detect collisions, automate with AI, and track every conversation. Try Spur free.
WhatsApp 20 min
The Best Shopify AI Chatbot in 2026 (Trained on Your Store)
Not just an FAQ bot. Our Shopify AI chatbot pulls live order data, handles WhatsApp and Instagram, and rates 4.9/5 on the App Store.
WhatsApp 21 min
Best WhatsApp API Provider in India (2026)
Compare the best WhatsApp API providers in India with real pricing breakdowns. See why Indian businesses choose Spur for WhatsApp + Instagram automation.
WhatsApp 27 min
Click to WhatsApp Ads: The 2026 Conversion Guide
Most click to whatsapp ads fail after the click. This guide covers the full post-click system: flows, routing, signal feedback, and 5 industry templates.
WhatsApp 15 min
Best Omnichannel Customer Engagement Platform in 2026
Compare every major omnichannel customer engagement platform in 2026, with honest fit guides for D2C, SaaS, and enterprise buyers.
WhatsApp 38 min
WhatsApp Business API: Complete Guide for 2026
The 2026 WhatsApp Business API guide: per-message pricing, Cloud API setup, templates, compliance, automation, ROI, and what changed since 2024.
Product updates 1 min
Pay with Saved Cards — No More Manual Checkout
Non-INR customers can now use saved cards to purchase AI credits and top up their WhatsApp Wallet — no manual checkout required.
Instagram 16 min
How to Measure Instagram DM ROI (2026 Guide)
Stop treating Instagram DMs like engagement. Track exact ROI using UTM links, identity capture, and Conversions API to prove what CFOs care about: profit.
WhatsApp 22 min
WhatsApp Newsletter: How to Create, Schedule & Send at Scale
WhatsApp Newsletter gets 98% open rates. This complete guide covers opt-ins, templates, scheduling, segmentation, and scaling safely without getting flagged.
Put these guides to work on your own customers.
WhatsApp, Instagram and live chat marketing and support from one inbox, with AI agents. Spur runs WhatsApp, Instagram, Messenger and live chat marketing and support from one inbox, with AI agents and automated flows. It connects to Shopify if you sell there.
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- Meta Business Partner
- Shopify Partner
- 7-day free trial
- Connects to Shopify in minutes
- WhatsApp billed per delivered message
- Meta Business Partner
- Shopify Partner