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Tech + Business oriented blogs to help you launch faster.

business process automation examples workflow automation bpa tools ai automation

10 Key Business Process Automation Examples for 2025

Explore 10 business process automation examples across HR, finance, & marketing. Learn how to apply these strategies to boost efficiency and drive growth.

help desk best practices IT help desk customer support tips service desk management ITSM

7 Essential Help Desk Best Practices for 2025

Discover 7 proven help desk best practices to boost efficiency, improve CSAT, and streamline support. Learn how to optimize your help desk operations today.

omnichannel marketing examples omnichannel strategy customer journey marketing campaigns customer engagement

7 Omnichannel Marketing Examples to Inspire You in 2025

Discover 7 powerful omnichannel marketing examples. Learn the strategies, tactics, and key takeaways to build seamless customer journeys and boost growth.

integrate whatsapp with crm whatsapp crm integration customer communication crm automation sales workflow

Integrate WhatsApp with CRM Your Complete Guide

Learn to integrate WhatsApp with CRM to elevate customer communication. Our guide offers actionable strategies for seamless integration and workflow automation.

call center training best practices agent onboarding customer service training AI in call centers CSAT improvement

8 Call Center Training Best Practices for 2025

Discover 8 call center training best practices for 2025. Boost agent efficiency, CSAT, and onboarding with AI-driven strategies. Read our guide.

automate customer service AI customer support automation strategy help desk AI

How to Automate Customer Service Effectively

Learn practical ways to automate customer service while enhancing human interaction. Discover tips to optimize AI for better support.

customer service automation ai customer support support automation customer experience chatbots

Customer Service Automation: Boost Efficiency & Satisfaction

Discover how customer service automation transforms support with AI-driven solutions that increase efficiency and improve customer experiences.

community engagement strategy examples community building engagement strategies brand community customer engagement

9 Community Engagement Strategy Examples for 2025

Discover 9 powerful community engagement strategy examples. Learn how to build authentic connections with actionable tips, case studies, and expert insights.

ways to collect customer feedback customer feedback feedback collection customer experience user feedback

10 Proven Ways to Collect Customer Feedback in 2025

Discover 10 effective ways to collect customer feedback. Learn actionable strategies, from surveys to AI chatbots, to improve your business and boost loyalty.

customer onboarding automation user experience customer retention onboarding strategy business automation

Customer Onboarding Automation: Transform First Impressions

Master customer onboarding automation with proven strategies that create lasting user relationships. Expert insights on building experiences that convert.

marketing automation best practices automation strategy lead nurturing customer engagement marketing ai

9 Marketing Automation Best Practices for 2025

Unlock growth with our guide to marketing automation best practices. Learn 9 actionable strategies for segmentation, personalization, and ROI in 2025.

dealing with customer complaints customer service complaint resolution customer retention support strategy

Effective Tips for Dealing with Customer Complaints

Learn proven strategies for dealing with customer complaints and turn dissatisfied clients into loyal advocates. Boost your customer service skills today!

best practices for help desk help desk management customer support tips service desk IT support

8 Best Practices for Help Desk Success in 2025

Discover the top best practices for help desk management. Boost your CSAT and efficiency with our expert guide to ticket handling, AI, and team training.

automate customer support AI chatbots customer service automation support efficiency RPA tools

Automate Customer Support: Transform Your Business Today

Discover how to automate customer support with proven strategies that save time and boost satisfaction. Real insights from industry experts.

community building strategies customer engagement brand community e-commerce marketing support automation

Top Community Building Strategies for E-commerce in 2025

Discover effective community building strategies for e-commerce success in 2025. Boost engagement and grow your brand today!

customer experience design CX strategy customer journey user experience customer satisfaction

Customer Experience Design: Create Memorable Journeys

Learn how effective customer experience design can transform your business. Discover strategies to craft engaging and memorable customer journeys.

customer service skills training employee development service quality team training customer experience

Customer Service Skills Training | Boost Your Team's Performance

Enhance your team's success with effective customer service skills training. Learn proven techniques from industry experts to deliver exceptional service.

customer complaints customer service complaint handling customer retention service excellence

How to Handle Customer Complaints Effectively

Learn how to handle customer complaints professionally to turn issues into loyalty. Discover expert tips on managing complaints successfully.

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Smart Customer Service Escalation Process Tips

Learn effective customer service escalation process strategies to turn complaints into lasting relationships. Enhance your support today!

customer service customer support customer experience Customer Service Performance Indicators KPIs

Top Customer Service Performance Indicators to Boost Results

Discover key customer service performance indicators to improve satisfaction and drive success. Learn how to measure and optimize your KPIs today.

customer service quality assurance QA metrics customer experience service quality support excellence

Customer Service Quality Assurance: Boost Satisfaction Today

Learn effective customer service quality assurance strategies to improve satisfaction and team performance. Start elevating your service now!

customer service best practices e-commerce customer service AI customer service multi-channel support customer support automation

Customer Service Best Practices for E-commerce Success

Discover top customer service best practices to boost satisfaction and support growth. Enhance your e-commerce support with proven strategies.

customer communication platform D2C brands omnichannel customer engagement CRM

Customer Communication Platform Guide for D2C Success

Master customer communication platforms with proven strategies for D2C brands. Discover how to choose, implement, and optimize for engagement.

social media automation social media tools social media management automation tools social media marketing

Top Social Media Automation Tools to Boost Your Strategy

Discover the best social media automation tools to streamline management, schedule posts, and grow your audience effortlessly in 2025.

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Facebook Auto Reply Messenger: Quick Setup Tips

Learn how to set up Facebook auto reply messenger to boost customer engagement. Easy steps for effective automation and business growth.

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Instagram DM Automation Mastery: Scale Your Messaging

Master Instagram DM automation with proven strategies that actually work. Learn from successful brands using smart messaging to drive engagement.

whatsapp marketing automation chatbot marketing messaging automation WhatsApp business marketing automation

WhatsApp Marketing Automation: Scale Your Business Growth

Transform your business with proven WhatsApp marketing automation strategies. Get expert insights on chatbots, campaigns, and tools that convert.

social media lead generation lead generation social media marketing conversion strategy digital marketing

Boost Your Social Media Lead Generation Strategies

Learn proven social media lead generation tips to turn followers into leads. Start boosting your results today with expert insights.

lead generation techniques lead generation lead capture lead nurturing marketing

8 Effective Lead Generation Techniques for 2025

Boost your sales in 2025 with these 8 powerful lead generation techniques. Learn how to attract, capture, and nurture high-quality leads effectively.

multi channel marketing automation marketing automation multichannel strategy automation tools customer journey

Master Multi Channel Marketing Automation Strategies

Learn key multi channel marketing automation techniques to enhance customer engagement and boost results. Start transforming your campaigns today!

customer support automation AI chatbots automated support customer service efficiency support optimization

Customer Support Automation: Your Complete Success Guide

Master customer support automation with proven strategies that drive results. Learn from industry experts how to boost efficiency while maintaining quality.

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Marketing Automation Lead Generation: Your Complete Guide

Master marketing automation lead generation with proven strategies that drive results. Discover actionable tactics from industry experts to boost conversions.

What's New

What Have We Been Up To?

Discover the exciting new features and major improvements we've been tirelessly working on at Spur!

What's New

How to use WhatsApp Business with multiple numbers

As your business grows, you might need multiple WhatsApp API numbers for multiple purposes. Maybe one for support and the other for marketing, or just one dedicated number for every outlet.

What's New

Last Two Weeks at Spur (15/07/2024 to 28/07/2024)

Discover the latest updates from Spur, including new features like image drag-and-drop in Shared Inbox, emoji support in templates, and advanced mathematical operations. Learn about our recent bug fixes and celebrate customer wins.

What's New

Last Week at Spur (08/07/2024 to 14/07/2024)

Discover how Spur's latest features can supercharge your lead generation and give you precise marketing insights. Plus, checkout the details and improvements we’ve made to enhance your experience.

What's New

Last Week at Spur (01/07/2024 to 07/07/2024)

This week, we launched the Working Hours Block, Limited Time Offer Messages, and a FREE AI Caption Generator. Plus, mobile users can now filter conversations by channel. Read all about it here!

WhatsApp Marketing

Mastering WhatsApp Lead Generation: 6 Strategies for Boosting Sales and Conversions

Lead generation is the process of getting and engaging with potential customers to increase sales and conversions. It’s crucial for businesses to generate high-quality leads to drive revenue and growth. What makes lead generation important is that you as a business will always have customers coming and going away. But a good lead generation process will ensure you always have business coming in.

Influencer Marketing

The Ultimate Guide: How to Identify Influencers (5 Ways)

Influencers are everywhere, you have probably seen a paid collaboration or #sponsored post today already. Because it is a proven method that thousands of brands across the globe are using to increase brand awareness and boost their sales.

What's New

Last (Two) Week(s) At Spur (17/06/2024 to 30/06/2024)

In the past two weeks, Spur has launched Spur Affiliates and introduced new features like carousel templates in the Workflow Builder, automated Instagram Live comments, and a free WhatsApp link generator. We've also made improvements to enhance automation and mobile functionality. Checkout all of these changes in this blog!

What's New

Last Week At Spur (10/06/24 to 16/06/24)

We've got some awesome updates like you can now share products when someone shares a reel with you in DM increasing your sales from IG by 20% 🤯 To learn more about this and other updates, checkout this blog

Shopify

How to Find My Shopify URL

Learn how to easily locate your "My Shopify" store URL and understand its importance in managing your online store.

Instagram Automation Comment Automation

Link In Bio is Dead

Say goodbye to "Link in Bio" and embrace comment automation for higher engagement and seamless user experiences. Discover why this shift is revolutionizing social media marketing.

Retention Marketing WhatsApp Automation WhatsApp Marketing

Retention Marketing with WhatsApp

Boost customer loyalty with WhatsApp retention marketing using Spur. Implement drip campaigns, personalized upselling, and loyalty programs to increase repeat purchases and enhance customer engagement. Transform your marketing strategy with Spur's powerful automation tools.

Spur Partners

Join Spur's Affiliate Program: Earn 120% Commissions!

We're excited to introduce Spur's Affiliate Program, a unique opportunity for you to partner with us and boost your earnings by promoting a product that's transforming eCommerce communication. With our program, you're not just an affiliate; you're a key player in driving mutual growth and innovation.