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Comparisons / Manychat

Manychat alternative to help you scale your marketing, and automate your support

Manychat

Spur is a powerful tool for marketing and support teams. It's designed to help you scale your marketing and automate your support. It's a great Manychat alternative.

Comparing Spur and Manychat

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A detailed comparison of Spur and Manychat.
Feature Spur Manychat
Shopify App Present

Yes! 72+ five-star reviews 🌟 Link

No Public Shopify App, requires a custom integration

WooCommerce Integration

Dedicated Woocommerce Integration

No Woocommerce Integration

Custom Website Integration

Dedicated Custom Website Pixel & Integration Link

No integration

Stripe/Razorpay Integration

Dedicated Razorpay Integration Link

No Payment Gateway integration

Chat Automation Builder
Automation Flows Data

With each automated flow, you get a dedicated database tracking the customer journey, collected details, and conversions from that flow.

Best way is to use their Google Sheets integration, which is quite technical (10+ hrs) to setup & requires paid third party apps to work well

Pixel Tracking

See what products a customer views or adds to cart, offering valuable insights for tailored marketing.

Linking IG/FB Posts & Ads to Products

Dedicated to quickly link your viral Instagram ads/reels/posts/stories to products on your website

IG/FB Cart Recovery

Remind your customers to purchase if they drop off on Instagram chat while checking out your products

No way to figure out if the customer purchased or not

WhatsApp Chat Automation
WhatsApp Templates

Basic templates + Coupon Code Buttons + Carousel templates + One Time Offer + Multi Product Message + Catalog Templates

Basic templates + Coupon Code Buttons + Carousel Templates

AI Template Generator

Create dynamic WhatsApp templates with AI. Craft messages in multiple languages, personalize content, and format text with ease.

WhatsApp Catalog & Cart Checkout Link
WhatsApp Broadcast
Customer Segmentation

Enhanced segments: Any segment you can create on Shopify + segments based on past messaging activity

Basic Segments

COD Confirmation & Conversion to Prepaid
Collecting Reviews within WhatsApp

Save in Spur tables and import in any review app of your choice

Figure out the same with google sheets/alternative integration by yourself

WhatsApp Shipping Updates
Omnichannel Inbox
Custom Request Block
Support

24/7 Personalised Support on whatsapp + live chat with quick resolution. Dedicated manager option available too.

Only email support

WhatsApp Address Message̦

Possible. Link

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Spur logo

Spur

Spur is a powerful tool for marketing and support. Offer retention worthy support & maximize you returns

  • ⚙️ No Code Workflow builder for marketing automation & chatbots, 20 ready to use templates
  • 💬 WhatsApp Commerce boost conversions & with industry leading open rates
  • 💌 Instagram, Facebook automation and much more
Get Started → regular updates, world class support, 7 day free trial

Why switch to Spur

There are many reasons you might be looking for a Manychat Alternatives and also why many folks switch to Spur

  1. No support. We personally make sure every ticket is resolved on time
  2. Can't Automate Ad comments, Manychat and a lot of Manychat alternative tools also don't support automating ad comments, we do!
  3. No Sales tracking: We have a dedicated Shopify/WooCommerce/Custom Sales channel integration to ensure all sales are tracked via your WhatsApp and Instagram campaigns.
  • AI that actually answers: Agents reply using your docs/website content and escalate only when needed.
  • All channels, one place: WhatsApp, Instagram, and web chat flow into a shared inbox with assignments and notes.
  • Less flow maintenance: Start with AI answers, add small intent rules where necessary—instead of building long flow trees.
  • Revenue & support together: Capture leads, qualify, and resolve support within the same workspace.
  • Fast to launch: Import help content, connect channels, and go live quickly—no heavy flow building required.

Choose Spur if you want…

  • WhatsApp, Instagram, and web chat handled by AI agents that learn from your content.
  • A shared inbox for the whole team with routing and human handoff.
  • Faster setup and fewer brittle flows to maintain.

Stick with/choose ManyChat if you want…

  • To manually craft visual flows for Instagram/WhatsApp DM campaigns.
  • Heavy use of comment‑to‑DM and promo‑led growth tactics.
  • A familiar flow‑builder paradigm with optional AI steps.

What is the best ManyChat alternative? If you care about AI answering from your own content across WhatsApp, Instagram, and live chat—with a shared team inbox—Spur is a strong alternative. If you love building visual flows for social campaigns, ManyChat remains excellent.

Does ManyChat support WhatsApp? Yes—ManyChat supports WhatsApp messaging and automation features. Spur also supports WhatsApp with AI‑assisted replies and campaigns.

Is ManyChat free? ManyChat offers a free option plus paid tiers that unlock more features. Check their pricing page for the latest details.

Which is better for Instagram DM automation—Spur or ManyChat? Both support Instagram DMs. ManyChat popularized comment‑to‑DM flows; Spur focuses on AI‑assisted answers plus DM triggers, with a shared inbox for your team.

Can I run broadcasts and sequences? Yes on both. ManyChat does it via flows; Spur lets you broadcast and trigger messages while using AI to answer follow‑ups.

What about live chat and a shared inbox? Spur includes a shared inbox so your team can collaborate across WhatsApp, Instagram, and your website. ManyChat also offers an inbox; exact capabilities depend on plan.

Does ManyChat have AI? Yes—ManyChat includes AI elements inside its flow builder. Spur’s approach centers on AI agents that answer from your content first, then hand off.

How do I migrate from ManyChat to Spur?

  1. Identify your top entry points (IG comment triggers, WhatsApp CTAs, website widget).
  2. Export audience/tags (where applicable) and recreate segments in Spur.
  3. Import your FAQs/help docs so AI can answer immediately.
  4. Turn on broadcasts/automations, then measure resolution rate and lead capture.