Changelog
What's new at Spur
Every meaningful product update, new automations, integrations and AI improvements, as we ship them.
- New
Connect Click to WhatsApp Ads with AI
Let your AI Agent respond automatically when someone starts a WhatsApp conversation from an ad.
Read update - Improvement
Broadcast has a new experience
Broadcast now has a newer experience designed to make sending and reviewing broadcasts easier.
Read update - New
AI is now available for email support
Spur AI can now help teams handle customer support on email, expanding AI support beyond chat channels.
Read update - New
Product and cart details now appear more clearly in live chat
Live chat can now show richer product and cart information, making shopping conversations more useful and more action-oriented.
Read update - New
Time-aware delays in Workflow Builder
You can now delay a workflow until a date or time variable, making reminders and event-based automations much easier to build.
Read update - New
Personalize Automations with the Current Time Variable
Dynamically insert the customer's local time into your automated messages and conditions for more personalized, timely support.
Read update - New
New Spur AI in beta: the agent that actually does things in your store
Your AI agent can now actually do things in your store, not just chat about it. We rebuilt the entire pipeline. Seven Shopify actions live: orders, products, inventory, collections, customer profiles, and pre-filled checkout links. Works on web chat, Instagram, Facebook, and live chat. Email next.
Read update - New
Introducing Spur MCP: run your WhatsApp stack from Claude
Connect Spur to Claude and talk to your WhatsApp stack like a teammate. Send broadcasts, pull customer context, trigger workflows, look up orders, all in natural language. Everything you can already do on Spur, now from inside Claude.
Read update - New
Meta Lead Forms → WhatsApp: instant follow-up on every lead
Run a Meta Lead Ad on Facebook or Instagram and Spur instantly opens a WhatsApp conversation the moment someone submits. No more cold leads sitting in a CRM. Map your form fields, connect in two clicks, and your welcome flow fires within seconds.
Read update