Meta Business PartnerAutomate Support with AI Agents That Act
Deploy AI agents on WhatsApp, Instagram, Facebook, and Live Chat. Resolve 70% of customer queries, execute actions, and escalate to humans seamlessly.
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The AI Support Team That Never Sleeps
Why Teams Choose Spur AI Agents
Give customers instant answers while keeping your team focused on high-impact work.
Instant Customer Answers
AI agents resolve routine questions immediately, cutting ticket volume and response time without sacrificing quality.
Trained on Your Knowledge
Train on websites, help docs, PDFs, and internal content with embeddings that stay up to date.
Seamless Human Handoff
Escalate complex issues to your team with full context, summaries, and recommended next steps in the <a href="/en/products/shared-inbox" class="text-blue-600 hover:text-blue-700 underline">Shared Inbox</a>.
95+ Languages
Automatically detect and reply in the customer’s language while keeping your brand voice consistent.
Actionable Automation
Let AI check order status, issue refunds, apply discounts, and update CRM records.
Clear AI Metrics
Track resolution rate, deflection, cost per conversation, and customer satisfaction in one dashboard.
Features That Transform Support Teams
Everything you need to deploy AI agents that actually work.
Train Agents on Any Source
Drag in URLs, PDFs, help center articles, or Notion docs. Spur builds a clean, searchable knowledge base that updates as your content changes.
- Automatic content ingestion and refresh
- Deduplication and intent clustering
- Embeddings tuned for support accuracy
- Preview answers before going live
Smart Handoff + AI Summaries
When a customer needs a human, the AI sends a concise summary, suggested resolution, and related knowledge sources.
- Intent-based escalation rules
- Customer context and order history
- Agent suggestions and next actions
- One-click takeover in Shared Inbox
AI Actions That Get Things Done
Let your AI execute real actions: update orders, fetch tracking links, apply discounts, or trigger workflows securely.
- Prebuilt actions for Shopify and CRMs
- Custom HTTP and webhook actions
- Rate limits and approval rules
- Logs for every AI action
Multi-Channel AI Presence
Deploy AI agents across WhatsApp, Instagram, Facebook, and Live Chat with unified context and analytics.
- Consistent brand voice everywhere
- Channel-specific automation rules
- One agent, multiple touchpoints
- Full conversation history synced
AI Capabilities Built for Support Teams
Everything you need to deliver fast, safe, and personalized support.
Conversation Memory
Understands context across long threads and keeps the conversation on track.
Safety Guardrails
Set escalation policies, restricted topics, and compliance rules per channel.
Custom Prompts
Define tone, persona, and brand rules to ensure every reply matches your voice.
AI Agent Analytics
Monitor tokens, latency, resolution, and deflection in a single view.
Launch AI Agents in Five Simple Steps
From knowledge ingestion to multi-channel deployment, Spur keeps setup effortless.
Connect Your Knowledge
Import website pages, PDFs, and help docs. Spur cleans and indexes the content automatically.
Define Agent Behavior
Choose tone, escalation rules, and custom prompts that reflect your brand’s support style.
Enable Actions
Pick the actions the AI can execute, from order status to discount codes and CRM updates.
Launch on Every Channel
Deploy to WhatsApp, Instagram, Facebook, and Live Chat instantly with unified routing.
Optimize with Insights
Review AI metrics, improve knowledge coverage, and scale automation with confidence.
Works Great With
Combine AI Agents with other Spur features for even more powerful automation.
Frequently Asked Questions
Everything you need to know about Spur AI Agents.
What channels do Spur AI agents support?
How accurate are AI responses?
Can I control what the AI can do?
What does a human handoff look like?
How long does onboarding take?
Do AI agents support multiple languages?
Launch AI Agents That Customers Love
See how Spur AI Agents resolve 70% of queries, execute actions, and deliver instant support across every channel.