Meta Business PartnerWhatsApp Marketing That Drives Revenue
Send targeted broadcasts, recover abandoned carts, automate order updates, and convert COD to prepaid. The complete WhatsApp marketing platform for Shopify stores.
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Why Shopify Stores Choose WhatsApp Marketing
Everything You Need for WhatsApp Marketing
From broadcast campaigns to cart recovery, Spur gives Shopify merchants every tool to turn WhatsApp into their top revenue channel.
Broadcast Campaigns
Send personalized WhatsApp messages to thousands of customers at once. Segment by behavior, purchase history, or custom tags for maximum relevance.
Abandoned Cart Recovery
Automatically remind shoppers who left items in their cart. WhatsApp cart recovery converts 4x better than email with 98% open rates.
AI-Powered Conversations
Deploy AI agents that answer product questions, recommend items, and close sales 24/7 in natural language.
Smart Segmentation
Build precise audience segments based on shopping behavior, website activity, message engagement, and customer attributes.
Workflow Automation
Create multi-step automated workflows for order confirmations, shipping updates, COD verification, and post-purchase follow-ups.
Revenue Attribution
Track exactly how much revenue each WhatsApp campaign generates. See ROI per broadcast, automation, and conversation in the analytics dashboard.
WhatsApp vs Email vs SMS: Why WhatsApp Wins
| Metric | SMS | ||
|---|---|---|---|
| Open Rate | 98% | 18% | 98% |
| Click Rate | 45-60% | 2-5% | 15-20% |
| Cart Recovery | 30-50% | 8-12% | 15-20% |
| Rich Media | Images, Video, Buttons | HTML (often blocked) | Text only |
| Two-Way Chat | Conversational | Reply rarely | Limited |
Features That Drive Revenue
Every feature is built for one goal: helping Shopify stores make more money from WhatsApp.
WhatsApp Broadcast Campaigns
Send bulk WhatsApp messages with rich media, buttons, and personalization. Schedule campaigns, A/B test messages, and track delivery and engagement in real time.
- Unlimited broadcasts on all plans
- Rich media: images, videos, documents, buttons
- Dynamic variables for personalization
- Schedule sends for optimal timing
- Delivery receipts and read tracking
Cart Recovery That Actually Works
Shopify-native cart detection triggers automated WhatsApp reminders. Customers can ask questions, get support, and complete checkout right in the chat.
- Automatic abandoned cart detection from Shopify
- Multi-step reminder sequences (1h, 8h, 24h)
- Product images and cart links in messages
- Auto-generate and apply discount codes
- Conversational support during checkout
COD to Prepaid Conversion
Verify cash-on-delivery orders via WhatsApp and convert them to prepaid. Reduce RTO rates and improve cash flow for Indian D2C brands.
- Automated COD order verification messages
- One-tap prepaid conversion with payment links
- Configurable discount incentives for prepaid
- RTO reduction analytics and tracking
- Works with Razorpay, Stripe, and Cashfree
WhatsApp Product Catalog
Sync your Shopify product catalog to WhatsApp automatically. Customers browse products, ask questions, and buy without leaving the chat.
- Auto-sync from Shopify and WooCommerce
- Product cards with images and pricing
- In-chat product browsing and search
- One-click add-to-cart from WhatsApp
- Catalog updates sync automatically
Order Notifications
Keep customers informed at every step. Send order confirmations, shipping updates, delivery notifications, and review requests automatically.
- Order placed, confirmed, and cancelled alerts
- Real-time shipping and tracking updates
- Delivery confirmation and feedback requests
- Return and exchange status notifications
- Works with Shiprocket, Delhivery, and more
WhatsApp Marketing Use Cases
Product Launch Campaigns
Announce new products to segmented audiences with rich media and buy-now buttons.
Flash Sale Alerts
Drive urgency with time-limited offers sent directly to opted-in customers.
Win-Back Campaigns
Re-engage dormant customers with personalized offers based on past purchases.
Multi-Language Campaigns
Reach global audiences with messages in 95+ languages using AI translation.
Start WhatsApp Marketing in 5 Steps
From install to first campaign in under 30 minutes. No API configuration required.
Connect Your Shopify Store
Install Spur from the Shopify App Store. Your products, orders, and customers sync automatically in under 15 minutes.
Set Up Your WhatsApp Business API
Spur provisions your official WhatsApp Business API number. No third-party brokers, no hidden fees.
Build Your Subscriber List
Collect opt-ins via chat widgets, QR codes, Spur Popups, checkout checkboxes, and Click-to-WhatsApp ads.
Launch Campaigns and Automations
Send broadcasts, enable cart recovery, set up order notifications, and deploy AI agents. All from one dashboard.
Track Revenue and Optimize
See exactly which messages drive revenue. Optimize send times, segments, and content based on real conversion data.
Frequently Asked Questions
Everything you need to know about WhatsApp marketing with Spur.
What is WhatsApp marketing software?
WhatsApp marketing software lets businesses send promotional messages, automate conversations, recover abandoned carts, and provide customer support through WhatsApp Business API. Spur combines all of these with Shopify-native integration.
How much does WhatsApp marketing cost?
Spur starts at $34/month with a 7-day free trial. WhatsApp Business API charges per conversation (varies by country). Spur has no per-seat fees, no markup on Meta conversation charges, and transparent pricing.
Is WhatsApp marketing better than email marketing?
For ecommerce, yes. WhatsApp gets 98% open rates (vs 18% email), 45-60% click rates (vs 2-5%), and 30-50% cart recovery rates (vs 8-12%). Messages are read in minutes, enabling real-time conversations that drive purchases.
Can I send bulk WhatsApp messages without getting banned?
Yes. Spur uses the official WhatsApp Business API (not personal WhatsApp), which is designed for business messaging. Follow opt-in best practices, maintain quality ratings, and use approved templates to stay compliant.
Does Spur work with Shopify?
Yes, Spur is Shopify-native. Install from the Shopify App Store and your products, orders, and customers sync automatically. Cart recovery, order notifications, and catalog sync work out of the box.
What about WhatsApp marketing for Indian D2C brands?
Spur is built for the Indian ecommerce market. Features include COD-to-prepaid conversion, Razorpay integration, Shiprocket shipping updates, and INR pricing. Most of our 475+ brands are Indian D2C companies.
Can I automate WhatsApp messages?
Yes. Spur supports automated cart recovery, order notifications, COD verification, welcome messages, win-back campaigns, and custom workflow automations triggered by any Shopify event.
How is Spur different from other WhatsApp marketing tools?
Spur is the only platform with Instagram comment-to-WhatsApp sales automation. It is Shopify-native (not just API-connected), includes AI agents for support, and offers transparent pricing starting at $34/month.
Start Driving Revenue with WhatsApp Today
Join 475+ Shopify brands using Spur to turn WhatsApp into their highest-converting marketing channel. 7-day free trial, no credit card required.