All updates
Improvement

Your AI agent gets Shopify details right more often

Better product matching, checkout links that keep every item, order lookup from the contact phone number, and action buttons in the language the agent detected.

Your AI agent gets Shopify details right more often

Four fixes to the parts of an AI shopping conversation that used to send customers down the wrong path.

  • Products resolve more accurately, so the agent links the item the customer actually asked about
  • A checkout link built from several items keeps all of them, instead of collapsing to one
  • Orders can be found from the contact phone number, so a customer does not need to dig out an order ID
  • Action buttons render in the language the agent detected, rather than defaulting to English
Spur conversation where the AI finds an order without an order ID and shows action buttons in Hindi
The agent matched the order from the contact phone number, and the action buttons rendered in the language the customer wrote in.

It applies automatically to AI agents on stores connected to Shopify.

See Spur AI agents