v1.15.0
September 2026- message_send now accepts a WhatsApp group as the recipient: set to to "group:<id>", for example "group:123", using the group id from the groups API
- Text, image, video, audio, document and approved templates can all be sent to a group, using the same content payloads as a contact send
- Media must be a public https URL in content.<type>.link. A group cannot resolve an uploaded media id
- A template sent to a group is billed by Meta as one conversation per delivered participant, and Meta does not accept QUICK_REPLY, LIST, PRODUCT_LIST, CATALOG or FLOW components in groups
- A group is always messaged from the channel that owns it. options.from is only needed when several WhatsApp channels are connected, and it must be that owning channel
- A group send never changes who the conversation is assigned to, so an automation will not take a group away from the agent handling it
- The per-contact marketing opt-out is not applied to groups, because a group has many participants and no single opt-out state
- Groups are WhatsApp only. A group recipient on any other channel is rejected