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Spur vs AiSensy
Spur vs AiSensy: prices, features and reviews side by side
Spur’s AI agent answers and sells on WhatsApp, Instagram, Messenger and your website, from one inbox.
14-day free trial, no credit card needed
Pick Spur for
- AI agent.Spur’s AI agent comes in every plan and also answers on Instagram, Messenger and live chat.
- Chatbot flow builder.On AiSensy, flows are a second add-on on top of the plan.
- Channels in one inbox.Spur answers Instagram, Messenger and website chats in the same inbox.
- Shopify App Store rating.Rated 5.0 on the Shopify App Store, against 4.1 for AiSensy.
Short answer
- AI agent: Spur’s AI agent comes in every plan and also answers on Instagram, Messenger and live chat.
- Chatbot flow builder: On AiSensy, flows are a second add-on on top of the plan.
- Channels in one inbox: Spur answers Instagram, Messenger and website chats in the same inbox.
- Shopify App Store rating: Rated 5.0 on the Shopify App Store, against 4.1 for AiSensy.
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Trusted by 600+ brands
Jaipur Rugs
Libas
Fashor
Label DC
Factory Weights
Mi Vida Loca Streetwear
Sri Krishna Silks
Sheetal Batra
- Jaipur Rugs
- Libas
- Fashor
- Label DC
- Factory Weights
- Mi Vida Loca Streetwear
- Sri Krishna Silks
- Sheetal Batra
Spur and AiSensy, feature by feature
The rows that decide it for most businesses, and why each one matters.
| What matters | Spur | AiSensy | Why it matters |
|---|---|---|---|
| Starting price3 | Ahead From $15 a month; AI Start with WhatsApp automation and Shopify is $39, billed monthly | Ahead Basic at $45 a month, or $14.29 a month billed yearly; Pro $33.87 | AiSensy Basic costs less a month in rupees. Spur’s AI Start includes the AI agent and flows that AiSensy sells as add-ons. |
| AI agent3 | Ahead An AI agent on every plan, with 100 to 15,000 AI credits a month; it answers on WhatsApp, Instagram, Messenger and live chat | Partly AI Agent Builder add-on: $50 a month with 1,000 AI messages, on WhatsApp | Spur’s AI agent comes in every plan and also answers on Instagram, Messenger and live chat. |
| Chatbot flow builder3 | Ahead Flow builder in every plan; 25, 50 or unlimited flows by plan | Partly Drag-and-drop chatbot builder add-on: $80 a month for 5 chatbots | On AiSensy, flows are a second add-on on top of the plan. |
| Channels in one inbox3 | Ahead WhatsApp, Instagram, Messenger and live chat in one inbox; email as an add-on | Partly WhatsApp; its pricing page lists no Instagram, Messenger or website chat | Spur answers Instagram, Messenger and website chats in the same inbox. |
| Shopify App Store rating6 | Ahead 5.0 from 119 reviews, none below 4 stars | Partly 4.1 from 57 reviews, about 1 in 4 of them 1 star | Rated 5.0 on the Shopify App Store, against 4.1 for AiSensy. |
| Adding teammates3 | Partly 1 to 10 seats by plan, and extra seats on every plan at $15 a month | Ahead 1 owner and 5 agents on Basic; each extra agent $7.94 a month | AiSensy Basic includes more agent logins. |
Starting price3
- Spur
- Ahead From $15 a month; AI Start with WhatsApp automation and Shopify is $39, billed monthly
- AiSensy
- Ahead Basic at $45 a month, or $14.29 a month billed yearly; Pro $33.87
AiSensy Basic costs less a month in rupees. Spur’s AI Start includes the AI agent and flows that AiSensy sells as add-ons.
AI agent3
- Spur
- Ahead An AI agent on every plan, with 100 to 15,000 AI credits a month; it answers on WhatsApp, Instagram, Messenger and live chat
- AiSensy
- Partly AI Agent Builder add-on: $50 a month with 1,000 AI messages, on WhatsApp
Spur’s AI agent comes in every plan and also answers on Instagram, Messenger and live chat.
Chatbot flow builder3
- Spur
- Ahead Flow builder in every plan; 25, 50 or unlimited flows by plan
- AiSensy
- Partly Drag-and-drop chatbot builder add-on: $80 a month for 5 chatbots
On AiSensy, flows are a second add-on on top of the plan.
Channels in one inbox3
- Spur
- Ahead WhatsApp, Instagram, Messenger and live chat in one inbox; email as an add-on
- AiSensy
- Partly WhatsApp; its pricing page lists no Instagram, Messenger or website chat
Spur answers Instagram, Messenger and website chats in the same inbox.
Shopify App Store rating6
- Spur
- Ahead 5.0 from 119 reviews, none below 4 stars
- AiSensy
- Partly 4.1 from 57 reviews, about 1 in 4 of them 1 star
Rated 5.0 on the Shopify App Store, against 4.1 for AiSensy.
Adding teammates3
- Spur
- Partly 1 to 10 seats by plan, and extra seats on every plan at $15 a month
- AiSensy
- Ahead 1 owner and 5 agents on Basic; each extra agent $7.94 a month
AiSensy Basic includes more agent logins.
A tick marks the side that comes out ahead on that row; a dot means partly.
These rows come from our 5 Nov 2026 notes. Check AiSensy’s own pages before you decide.
Why brands switch from AiSensy
What Spur does that matters most to businesses that sell and support customers on chat, from Spur’s own pages and reviews.
01
Rated 5.0 by Shopify merchants
118 of Spur’s 119 Shopify App Store reviews give it 5 stars, and most of them name the support team. Compare that with AiSensy’s reviews before you choose.
- Spur
- 5.0 from 119 reviews
Spur Shopify App Store5.0 119 reviews02
One AI agent on every channel
Spur’s AI agent learns your website, products and FAQs, then answers on WhatsApp, Instagram, Messenger and your website, and hands over to your team with the history.
- Spur
- AI agent on four channels
03
Instagram on the cheapest plan
Comment-to-DM, story replies and Click-to-DM ads start on Spur’s $15 plan, in the same inbox as WhatsApp.
- Spur
- From $15 a month
04
A team that sets it up with you
Spur’s reviews keep naming the people: Kidology had abandoned cart flows running “after just a few hours”, and Gutbasket says the team helped it “map out a strategy”.
- Spur
- Reviews praise onboarding
“The team walked us through everything and we already have our abandoned cart flows running after just a few hours.”
Kidology Shopify App Store review, 23 Apr 2026
What merchants say about Spur
In their own words: Shopify App Store reviews and our customers.
“The best WhatsApp automation software. Have used Interakt and AiSensy both, but Spur is the best.”
“The best WhatsApp marketing app so far found by me. Best customer support I could ever imagine!”
Renards Skutels, Multiple brands Spur customer, LatviaResults from published case studies
- ₹5.3L Recovered in 30 days
DaivikDaivik won back 225 abandoned orders worth ₹5.3 lakh in 30 days
Jewellery · WhatsApp
- ₹19.4L Revenue in 30 days
Label DCDC Mumbai: ₹19.4L from Instagram Comments in 30 Days
Fashion · Instagram
- 68% Delivered, up from 15%
Tara C TaraTara C Tara used WhatsApp bidding to lift festive delivery from 15% to 68% and earn 15× its messaging cost
Fashion · WhatsApp
What you get with Spur
One AI agent and one inbox for selling and support, on every channel your customers use.
One inbox for every chat
WhatsApp, Instagram, Messenger, live chat and email arrive in one shared inbox, with the shopper’s Shopify order beside each chat.
AI that sells and supports
It learns your products, site and FAQs, answers in seconds, and hands the chat to your team when a person should take it.
Flows that win back sales
Ready-made Shopify flows remind shoppers who leave checkout, confirm COD orders and send each order update.
What Spur costs
Every plan adds teammates at $15 a month. WhatsApp messages are billed per message on top.
AI Acquire
$15
A month
1 seat · Instagram and Messenger
AI Start
$39
A month
2 seats · WhatsApp and Shopify
AI Accelerate
$159
A month
5 seats · 2 AI agents
AI Max
$499
A month
10 seats · unlimited flows
AiSensy’s price, from our notes: From $45 a month on Basic, or $14.29 a month billed yearly; the Free Forever plan has no broadcasts
14-day free trial, no credit card needed
We’ll help you move from AiSensy
Book a call and Spur’s team plans the move with you: what comes over, in what order, and when to switch the number.
- 1 Day 1
Export from AiSensy
Download contacts, templates and chatbot settings before you cancel.
- 2 Day 2
Move your number
Turn off two-step verification, then connect the number in Spur.
- 3 Day 2
Import your contacts
Upload a CSV with names, tags and opt-ins; opt-outs stay opted out.
- 4 Days 3 to 5
Turn on flows and AI
Switch on ready-made flows for carts, COD and orders, then train the AI.
Comes with you
- Your WhatsApp number
- Approved message templates
- Contacts, with tags and opt-ins
- Shopify customers, kept in sync
Stays behind
- Past chat history: export what you need
- Campaign and inbox reports
- Unused subscription time or balance
Questions buyers ask
Answers use the prices and limits on each tool’s own pages.
On the plan fee alone, AiSensy Basic is cheaper in rupees: $15.88 a month against $39 for Spur’s AI Start. Add AiSensy’s chatbot builder ($26.46) and AI agent ($14.29) and Basic comes to $56.63 a month, while AI Start includes an AI agent and flows. In US dollars, AI Start is $39 against $45 for AiSensy Basic. WhatsApp messages are billed on top on both.
Yes, as an add-on to any plan: the WhatsApp AI Agent Builder is $14.29 a month ($12.86 billed yearly) with 1,000 AI messages a month, plus 500 free messages for testing. It works on WhatsApp.
Yes. Free Forever gives you the WhatsApp Business API, $0.5292 of message credits and 1,000 free service messages a month, but no broadcasts. Broadcasting starts on Basic at $15.88 a month.
Monthly, quarterly (5% less) or yearly (10% less), all paid in advance. Basic is $15.88 a month, $45.25 a quarter or $171.47 a year. WhatsApp messages come out of a separate prepaid wallet: $0.0115 per marketing message to India.
Yes. Turn off two-step verification on the number, then connect it in Spur’s setup for numbers coming from another provider. A number works with one provider at a time, so WhatsApp moves over in one go.
Contacts come over as a CSV you export from AiSensy and import into Spur, with names, phones, tags, opt-ins and custom fields. Templates on the same WhatsApp Business account sync into Spur from Meta; if the account changes, Spur’s team can copy approved templates across. Chat history doesn’t move.
No. The cheapest plan is AI Acquire at $15 a month, for Instagram and Messenger automation and one shared inbox. WhatsApp automation and Shopify start on AI Start at $39. Signing up starts a 14-day free trial, no credit card needed.
Sources Every price, limit and rating on this page, the page it came from and the day we read it.
- 1. Spur on the Shopify App Store Checked 5 Nov 2026
- 2. Spur pricing Checked 30 Oct 2026
- 3. AiSensy pricing Checked 5 Nov 2026
- 4. AiSensy pricing (USD) Checked 5 Nov 2026
- 5. AiSensy Checked 27 Oct 2026
- 6. AiSensy on the Shopify App Store Checked 5 Nov 2026
- 7. Spur on Google Play Checked 18 Oct 2026
- 8. AiSensy Business on the App Store Checked 5 Nov 2026
- 9. AiSensy Business on Google Play Checked 5 Nov 2026
- 10. Spur on G2 Checked 18 Oct 2026
- 11. Spur on G2 Checked 18 Oct 2026
- 12. Spur reviews on the Shopify App Store Checked 5 Nov 2026