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Spur vs BiteSpeed
Spur vs BiteSpeed: prices, features and reviews side by side
Spur’s AI agent answers and sells on WhatsApp, Instagram, Messenger and your website, from one inbox.
14-day free trial, no credit card needed
Pick Spur for
- Starting price.Spur’s price is on its pricing page, so you know the cost before a call.
- Contract and cancelling.On Spur you can stop at the end of any month.
- Shopify App Store rating.Rated 5.0 on the Shopify App Store, against 4.6 for BiteSpeed.
- Instagram comment-to-DM.Both turn comments into DMs. On Spur the cheapest plan does it, at a listed price.
Short answer
- Starting price: Spur’s price is on its pricing page, so you know the cost before a call.
- Contract and cancelling: On Spur you can stop at the end of any month.
- Shopify App Store rating: Rated 5.0 on the Shopify App Store, against 4.6 for BiteSpeed.
- Instagram comment-to-DM: Both turn comments into DMs. On Spur the cheapest plan does it, at a listed price.
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Trusted by 600+ brands
Jaipur Rugs
Libas
Fashor
Label DC
Factory Weights
Mi Vida Loca Streetwear
Sri Krishna Silks
Sheetal Batra
- Jaipur Rugs
- Libas
- Fashor
- Label DC
- Factory Weights
- Mi Vida Loca Streetwear
- Sri Krishna Silks
- Sheetal Batra
Spur and BiteSpeed, feature by feature
The rows that decide it for most businesses, and why each one matters.
| What matters | Spur | BiteSpeed | Why it matters |
|---|---|---|---|
| Starting price3 | Ahead From $15 a month; AI Start with WhatsApp automation and Shopify is $39, billed monthly | Partly Price on request after a demo; its pricing link goes to a demo form | Spur’s price is on its pricing page, so you know the cost before a call. |
| Contract and cancelling5 | Ahead Billed monthly; yearly saves 20% | Partly A 1-year lock-in, then it renews until you give 90 days’ written notice | On Spur you can stop at the end of any month. |
| Shopify App Store rating6 | Ahead 5.0 from 119 reviews, none below 4 stars | Partly 4.6 from 408 reviews, 22 of them 1 star | Rated 5.0 on the Shopify App Store, against 4.6 for BiteSpeed. |
| Free plan6 | Partly No free plan; a 14-day free trial, no credit card | Ahead A Free plan on its Shopify app (chat button, cart recovery, broadcasts, support inbox); additional charges may apply | BiteSpeed lets you start on a free plan. |
| AI agent4 | Ahead An AI agent on every plan that answers on WhatsApp, Instagram, Messenger and live chat, with 100 to 15,000 AI credits a month | Ahead AI chatbots for WhatsApp, Instagram and your website, plus AI voice agents that call shoppers; price on request | Both answer customers with AI. BiteSpeed adds voice agents; Spur shows its AI credits on the pricing page. |
| Instagram comment-to-DM4 | Ahead Comment-to-DM, story replies and Click-to-DM ads from AI Acquire, $15 a month | Partly Replies to Instagram comments and DMs with product links; price on request | Both turn comments into DMs. On Spur the cheapest plan does it, at a listed price. |
Starting price3
- Spur
- Ahead From $15 a month; AI Start with WhatsApp automation and Shopify is $39, billed monthly
- BiteSpeed
- Partly Price on request after a demo; its pricing link goes to a demo form
Spur’s price is on its pricing page, so you know the cost before a call.
Contract and cancelling5
- Spur
- Ahead Billed monthly; yearly saves 20%
- BiteSpeed
- Partly A 1-year lock-in, then it renews until you give 90 days’ written notice
On Spur you can stop at the end of any month.
Shopify App Store rating6
- Spur
- Ahead 5.0 from 119 reviews, none below 4 stars
- BiteSpeed
- Partly 4.6 from 408 reviews, 22 of them 1 star
Rated 5.0 on the Shopify App Store, against 4.6 for BiteSpeed.
Free plan6
- Spur
- Partly No free plan; a 14-day free trial, no credit card
- BiteSpeed
- Ahead A Free plan on its Shopify app (chat button, cart recovery, broadcasts, support inbox); additional charges may apply
BiteSpeed lets you start on a free plan.
AI agent4
- Spur
- Ahead An AI agent on every plan that answers on WhatsApp, Instagram, Messenger and live chat, with 100 to 15,000 AI credits a month
- BiteSpeed
- Ahead AI chatbots for WhatsApp, Instagram and your website, plus AI voice agents that call shoppers; price on request
Both answer customers with AI. BiteSpeed adds voice agents; Spur shows its AI credits on the pricing page.
Instagram comment-to-DM4
- Spur
- Ahead Comment-to-DM, story replies and Click-to-DM ads from AI Acquire, $15 a month
- BiteSpeed
- Partly Replies to Instagram comments and DMs with product links; price on request
Both turn comments into DMs. On Spur the cheapest plan does it, at a listed price.
A tick marks the side that comes out ahead on that row; a dot means partly.
These rows come from our 5 Nov 2026 notes. Check BiteSpeed’s own pages before you decide.
Why brands switch from BiteSpeed
What Spur does that matters most to businesses that sell and support customers on chat, from Spur’s own pages and reviews.
01
Rated 5.0 by Shopify merchants
118 of Spur’s 119 Shopify App Store reviews give it 5 stars, and most of them name the support team. Compare that with BiteSpeed’s reviews before you choose.
- Spur
- 5.0 from 119 reviews
Spur Shopify App Store5.0 119 reviews02
One AI agent on every channel
Spur’s AI agent learns your website, products and FAQs, then answers on WhatsApp, Instagram, Messenger and your website, and hands over to your team with the history.
- Spur
- AI agent on four channels
03
Instagram on the cheapest plan
Comment-to-DM, story replies and Click-to-DM ads start on Spur’s $15 plan, in the same inbox as WhatsApp.
- Spur
- From $15 a month
04
A team that sets it up with you
Spur’s reviews keep naming the people: Kidology had abandoned cart flows running “after just a few hours”, and Gutbasket says the team helped it “map out a strategy”.
- Spur
- Reviews praise onboarding
“The team walked us through everything and we already have our abandoned cart flows running after just a few hours.”
Kidology Shopify App Store review, 23 Apr 2026
What merchants say about Spur
In their own words: Shopify App Store reviews and our customers.
“After trying so many API providers, finally, I got the right one, Spur. They have a very simple dashboard and excellent customer support for any issues.”
Marketing team, Style N Flaunt Spur customer, India“The best WhatsApp marketing app so far found by me. Best customer support I could ever imagine!”
Renards Skutels, Multiple brands Spur customer, LatviaResults from published case studies
- ₹5.3L Recovered in 30 days
DaivikDaivik won back 225 abandoned orders worth ₹5.3 lakh in 30 days
Jewellery · WhatsApp
- ₹19.4L Revenue in 30 days
Label DCDC Mumbai: ₹19.4L from Instagram Comments in 30 Days
Fashion · Instagram
- 68% Delivered, up from 15%
Tara C TaraTara C Tara used WhatsApp bidding to lift festive delivery from 15% to 68% and earn 15× its messaging cost
Fashion · WhatsApp
What you get with Spur
One AI agent and one inbox for selling and support, on every channel your customers use.
One inbox for every chat
WhatsApp, Instagram, Messenger, live chat and email arrive in one shared inbox, with the shopper’s Shopify order beside each chat.
AI that sells and supports
It learns your products, site and FAQs, answers in seconds, and hands the chat to your team when a person should take it.
Flows that win back sales
Ready-made Shopify flows remind shoppers who leave checkout, confirm COD orders and send each order update.
What Spur costs
Every plan adds teammates at $15 a month. WhatsApp messages are billed per message on top.
AI Acquire
$15
A month
1 seat · Instagram and Messenger
AI Start
$39
A month
2 seats · WhatsApp and Shopify
AI Accelerate
$159
A month
5 seats · 2 AI agents
AI Max
$499
A month
10 seats · unlimited flows
BiteSpeed’s price, from our notes: No public price: BiteSpeed quotes after a demo; its Shopify app has a Free plan, and additional charges may apply
14-day free trial, no credit card needed
We’ll help you move from BiteSpeed
Book a call and Spur’s team plans the move with you: what comes over, in what order, and when to switch the number.
- 1 Day 1
Export from BiteSpeed
Download contacts, templates and chatbot settings before you cancel.
- 2 Day 2
Move your number
Turn off two-step verification, then connect the number in Spur.
- 3 Day 2
Import your contacts
Upload a CSV with names, tags and opt-ins; opt-outs stay opted out.
- 4 Days 3 to 5
Turn on flows and AI
Switch on ready-made flows for carts, COD and orders, then train the AI.
Comes with you
- Your WhatsApp number
- Approved message templates
- Contacts, with tags and opt-ins
- Shopify customers, kept in sync
Stays behind
- Past chat history: export what you need
- Campaign and inbox reports
- Unused subscription time or balance
Questions buyers ask
Answers use the prices and limits on each tool’s own pages.
BiteSpeed does not publish its paid prices; you get a quote after a demo. Spur’s AI Start, with WhatsApp automation and Shopify flows, is $39 a month billed monthly. BiteSpeed’s terms also set a 1-year lock-in with 90 days’ written notice to end. WhatsApp message fees come on top on both.
Yes, on its Shopify app: the Free plan includes a WhatsApp chat button, cart recovery, broadcasts and a support inbox, and the listing says additional charges may apply. Spur has no free plan; it has a 14-day free trial with no credit card.
Yes. BiteSpeed lists AI chatbots for WhatsApp, Instagram and websites, AI voice agents and a set of AI marketing agents, priced on request. Spur’s AI agent is on every plan and answers on WhatsApp, Instagram, Messenger and live chat.
Its terms describe a 1-year lock-in that renews until you give 90 days’ written notice, and usage fees taken from a prepaid wallet, with an international usage fee for messages to customers abroad. Spur is billed monthly, or yearly to save 20%.
Yes. Turn off two-step verification on the number, then connect it in Spur’s setup for numbers coming from another provider. A number works with one provider at a time, so WhatsApp moves over in one go.
Contacts come over as a CSV you export from BiteSpeed and import into Spur, with names, phones, tags, opt-ins and custom fields. Templates on the same WhatsApp Business account sync into Spur from Meta; if the account changes, Spur’s team can copy approved templates across. Chat history doesn’t move.
No. The cheapest plan is AI Acquire at $15 a month, for Instagram and Messenger automation and one shared inbox. WhatsApp automation and Shopify start on AI Start at $39. Signing up starts a 14-day free trial, no credit card needed.
Sources Every price, limit and rating on this page, the page it came from and the day we read it.
- 1. Spur on the Shopify App Store Checked 5 Nov 2026
- 2. Spur pricing Checked 30 Oct 2026
- 3. BiteSpeed request a demo Checked 5 Nov 2026
- 4. BiteSpeed Checked 5 Nov 2026
- 5. BiteSpeed terms and conditions Checked 5 Nov 2026
- 6. BiteSpeed on the Shopify App Store Checked 5 Nov 2026
- 7. Spur on G2 Checked 18 Oct 2026
- 8. Spur on G2 Checked 18 Oct 2026
- 9. Spur reviews on the Shopify App Store Checked 5 Nov 2026