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Spur vs Octadesk

Spur vs Octadesk: prices, features and reviews side by side

Spur’s AI agent answers and sells on WhatsApp, Instagram, Messenger and your website, from one inbox.

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5.0 119 reviews · Shopify App Store
Meta Business Partner
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Pick Spur for

  • Uses official API.Official WhatsApp Business Partner.
  • Shopify App Present BOB.Yes! 72+ five-star reviews 🌟 Link
  • Custom Website Integration.Dedicated Custom Website Pixel & Integration Link
  • Stripe/Razorpay Integration.Yes, full Stripe/Razorpay integration with native Shopify/WooCommerce integration.
See the full comparison

Short answer

  • Uses official API: Official WhatsApp Business Partner.
  • Shopify App Present BOB: Yes! 72+ five-star reviews 🌟 Link
  • Custom Website Integration: Dedicated Custom Website Pixel & Integration Link
  • Stripe/Razorpay Integration: Yes, full Stripe/Razorpay integration with native Shopify/WooCommerce integration.

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Trusted by 600+ brands

  • Jaipur Rugs Jaipur Rugs
  • Libas Libas
  • Fashor Fashor
  • Label DC Label DC
  • Factory Weights Factory Weights
  • Mi Vida Loca Streetwear Mi Vida Loca Streetwear
  • Sri Krishna Silks Sri Krishna Silks
  • Sheetal Batra Sheetal Batra
  • Jaipur Rugs Jaipur Rugs
  • Libas Libas
  • Fashor Fashor
  • Label DC Label DC
  • Factory Weights Factory Weights
  • Mi Vida Loca Streetwear Mi Vida Loca Streetwear
  • Sri Krishna Silks Sri Krishna Silks
  • Sheetal Batra Sheetal Batra

Spur and Octadesk, feature by feature

The rows that decide it for most businesses, and why each one matters.

  • Uses official API

    Spur
    Ahead Official WhatsApp Business Partner.
    Octadesk
    Not offered Uses unofficial API, you can be banned anytime

    When the AI can look up orders or call your systems, it finishes the chat instead of passing it on.

  • Custom Website Integration

    Spur
    Ahead Dedicated Custom Website Pixel & Integration Link
    Octadesk
    Not offered No integration

    Visitors ask questions on your store before checkout; a chat on the site catches them there.

  • Stripe/Razorpay Integration

    Spur
    Ahead Yes, full Stripe/Razorpay integration with native Shopify/WooCommerce integration.
    Octadesk
    Not offered No direct payment gateway integrations. Octadesk integrates with CRMs like HubSpot and Salesforce.

    Cart, order and COD messages bring back sales every day without anyone sending them.

  • Automation Flows Data

    Spur
    Ahead With each automated flow, you get a dedicated database tracking the customer journey, collected details, and conversions from that flow.
    Octadesk
    Not offered Best way is to use their Google Sheets integration, which is quite technical (10+ hrs) to setup & requires paid third party apps to work well

    Cart, order and COD messages bring back sales every day without anyone sending them.

  • Pixel Tracking

    Spur
    Ahead Yes, full pixel tracking with native Shopify/WooCommerce integration.
    Octadesk
    Not offered No pixel tracking capabilities.

  • Linking IG/FB Posts & Ads to Products

    Spur
    Ahead Dedicated to quickly link your viral Instagram ads/reels/posts/stories to products on your website
    Octadesk
    Not offered No

    Ads that open a chat bring in new buyers; the first reply decides what each click is worth.

A tick marks the side that comes out ahead on that row; a dot means partly.

These rows come from our 12 Feb 2026 notes. Check Octadesk’s own pages before you decide.

Why brands switch from Octadesk

What Spur does that matters most to businesses that sell and support customers on chat, from Spur’s own pages and reviews.

  1. 01

    Rated 5.0 by Shopify merchants

    118 of Spur’s 119 Shopify App Store reviews give it 5 stars, and most of them name the support team. Compare that with Octadesk’s reviews before you choose.

    Spur
    5.0 from 119 reviews
    Spur Shopify App Store
    5.0 119 reviews

  2. 02

    One AI agent on every channel

    Spur’s AI agent learns your website, products and FAQs, then answers on WhatsApp, Instagram, Messenger and your website, and hands over to your team with the history.

    Spur
    AI agent on four channels

  3. 03

    Instagram on the cheapest plan

    Comment-to-DM, story replies and Click-to-DM ads start on Spur’s $15 plan, in the same inbox as WhatsApp.

    Spur
    From $15 a month

  4. 04

    A team that sets it up with you

    Spur’s reviews keep naming the people: Kidology had abandoned cart flows running “after just a few hours”, and Gutbasket says the team helped it “map out a strategy”.

    Spur
    Reviews praise onboarding
    “The team walked us through everything and we already have our abandoned cart flows running after just a few hours.”
    Kidology Shopify App Store review, 23 Apr 2026

What merchants say about Spur

In their own words: Shopify App Store reviews and our customers.

Get Spur on Shopify
“After trying so many API providers, finally, I got the right one, Spur. They have a very simple dashboard and excellent customer support for any issues.”
Marketing team, Style N Flaunt Spur customer, India
“The best WhatsApp marketing app so far found by me. Best customer support I could ever imagine!”
Renards Skutels, Multiple brands Spur customer, Latvia

Results from published case studies

All case studies

What you get with Spur

One AI agent and one inbox for selling and support, on every channel your customers use.

  • One inbox for every chat

    WhatsApp, Instagram, Messenger, live chat and email arrive in one shared inbox, with the shopper’s Shopify order beside each chat.

  • AI that sells and supports

    It learns your products, site and FAQs, answers in seconds, and hands the chat to your team when a person should take it.

  • Flows that win back sales

    Ready-made Shopify flows remind shoppers who leave checkout, confirm COD orders and send each order update.

What Spur costs

Every plan adds teammates at $15 a month. WhatsApp messages are billed per message on top.

  • AI Acquire

    $15

    A month

    1 seat · Instagram and Messenger

  • AI Start

    $39

    A month

    2 seats · WhatsApp and Shopify

  • AI Accelerate

    $159

    A month

    5 seats · 2 AI agents

  • AI Max

    $499

    A month

    10 seats · unlimited flows

Start for free Book a demo

14-day free trial, no credit card needed

See all Spur plans

We’ll help you move from Octadesk

Book a call and Spur’s team plans the move with you: what comes over, in what order, and when to switch the number.

  1. 1 Day 1

    Export from Octadesk

    Download contacts, templates and chatbot settings before you cancel.

  2. 2 Day 2

    Move your number

    Turn off two-step verification, then connect the number in Spur.

  3. 3 Day 2

    Import your contacts

    Upload a CSV with names, tags and opt-ins; opt-outs stay opted out.

  4. 4 Days 3 to 5

    Turn on flows and AI

    Switch on ready-made flows for carts, COD and orders, then train the AI.

Comes with you

  • Your WhatsApp number
  • Approved message templates
  • Contacts, with tags and opt-ins
  • Shopify customers, kept in sync

Stays behind

  • Past chat history: export what you need
  • Campaign and inbox reports
  • Unused subscription time or balance
Start for free Plan my move with Spur

Questions buyers ask

Answers use the prices and limits on each tool’s own pages.

Sources Every price, limit and rating on this page, the page it came from and the day we read it.
  1. 1. Spur on the Shopify App Store Checked 5 Nov 2026
  2. 2. Spur pricing Checked 30 Oct 2026
  3. 3. Spur on G2 Checked 18 Oct 2026
  4. 4. Spur on G2 Checked 18 Oct 2026
  5. 5. Spur reviews on the Shopify App Store Checked 5 Nov 2026