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Spur vs Zoko
Spur vs Zoko: prices, features and reviews side by side
Spur’s AI agent answers and sells on WhatsApp, Instagram, Messenger and your website, from one inbox.
14-day free trial, no credit card needed
Pick Spur for
- Starting price.AI Start costs less a month than Zoko Starter. Both bill WhatsApp messages on top.
- AI agent.Zoko’s bots also need your own OpenAI account with funds in it; Spur’s AI credits come in the plan.
- Channels in one inbox.Spur adds website live chat and email to the same inbox.
Short answer
- Starting price: AI Start costs less a month than Zoko Starter. Both bill WhatsApp messages on top.
- AI agent: Zoko’s bots also need your own OpenAI account with funds in it; Spur’s AI credits come in the plan.
- Channels in one inbox: Spur adds website live chat and email to the same inbox.
Ask an AI about this page
Trusted by 600+ brands
Jaipur Rugs
Libas
Fashor
Label DC
Factory Weights
Mi Vida Loca Streetwear
Sri Krishna Silks
Sheetal Batra
- Jaipur Rugs
- Libas
- Fashor
- Label DC
- Factory Weights
- Mi Vida Loca Streetwear
- Sri Krishna Silks
- Sheetal Batra
Spur and Zoko, feature by feature
The rows that decide it for most businesses, and why each one matters.
| What matters | Spur | Zoko | Why it matters |
|---|---|---|---|
| Starting price3 | Ahead From $15 a month; AI Start with WhatsApp automation and Shopify is $39, billed monthly | Partly Starter at $49.99 a month, plus $0.015 on every conversation; Plus $79.99, Elite $139.99 | AI Start costs less a month than Zoko Starter. Both bill WhatsApp messages on top. |
| AI agent3 | Ahead An AI agent on every plan, with 100 to 15,000 AI credits a month; it answers on WhatsApp, Instagram, Messenger and live chat | Partly Three AI bots (Guru, Wismo, Sello) at $24.99 a month each, plus $0.09 a resolution or 3% of order value after the first 100 | Zoko’s bots also need your own OpenAI account with funds in it; Spur’s AI credits come in the plan. |
| Channels in one inbox3 | Ahead WhatsApp, Instagram, Messenger and live chat in one inbox; email as an add-on | Partly WhatsApp and Messenger, with Instagram at $9.99 a month extra | Spur adds website live chat and email to the same inbox. |
| Shopify flows3 | Ahead Shopify flows from AI Start (abandoned checkout, COD confirmation, order updates), with no charge per automation run | Ahead 11 pre-built flows free on every plan; premium flows $5.99 a month each | Both run Shopify flows. On Zoko each premium flow adds a monthly fee. |
| Shopify App Store rating5 | Ahead 5.0 from 119 reviews, none below 4 stars | Ahead 4.9 from 469 reviews | Both are rated highly. Spur is rated 5.0; Zoko has more reviews. |
| Adding teammates3 | Partly 1 to 10 seats by plan, and extra seats on every plan at $15 a month | Ahead Unlimited agents on Starter at no fee; Plus includes 5 and Elite 10, then $15 or $12 each | A large team pays no seat fees on Zoko Starter. |
Starting price3
- Spur
- Ahead From $15 a month; AI Start with WhatsApp automation and Shopify is $39, billed monthly
- Zoko
- Partly Starter at $49.99 a month, plus $0.015 on every conversation; Plus $79.99, Elite $139.99
AI Start costs less a month than Zoko Starter. Both bill WhatsApp messages on top.
AI agent3
- Spur
- Ahead An AI agent on every plan, with 100 to 15,000 AI credits a month; it answers on WhatsApp, Instagram, Messenger and live chat
- Zoko
- Partly Three AI bots (Guru, Wismo, Sello) at $24.99 a month each, plus $0.09 a resolution or 3% of order value after the first 100
Zoko’s bots also need your own OpenAI account with funds in it; Spur’s AI credits come in the plan.
Channels in one inbox3
- Spur
- Ahead WhatsApp, Instagram, Messenger and live chat in one inbox; email as an add-on
- Zoko
- Partly WhatsApp and Messenger, with Instagram at $9.99 a month extra
Spur adds website live chat and email to the same inbox.
Shopify flows3
- Spur
- Ahead Shopify flows from AI Start (abandoned checkout, COD confirmation, order updates), with no charge per automation run
- Zoko
- Ahead 11 pre-built flows free on every plan; premium flows $5.99 a month each
Both run Shopify flows. On Zoko each premium flow adds a monthly fee.
Shopify App Store rating5
- Spur
- Ahead 5.0 from 119 reviews, none below 4 stars
- Zoko
- Ahead 4.9 from 469 reviews
Both are rated highly. Spur is rated 5.0; Zoko has more reviews.
Adding teammates3
- Spur
- Partly 1 to 10 seats by plan, and extra seats on every plan at $15 a month
- Zoko
- Ahead Unlimited agents on Starter at no fee; Plus includes 5 and Elite 10, then $15 or $12 each
A large team pays no seat fees on Zoko Starter.
A tick marks the side that comes out ahead on that row; a dot means partly.
These rows come from our 5 Nov 2026 notes. Check Zoko’s own pages before you decide.
Why brands switch from Zoko
What Spur does that matters most to businesses that sell and support customers on chat, from Spur’s own pages and reviews.
01
Rated 5.0 by Shopify merchants
118 of Spur’s 119 Shopify App Store reviews give it 5 stars, and most of them name the support team. Compare that with Zoko’s reviews before you choose.
- Spur
- 5.0 from 119 reviews
Spur Shopify App Store5.0 119 reviews02
One AI agent on every channel
Spur’s AI agent learns your website, products and FAQs, then answers on WhatsApp, Instagram, Messenger and your website, and hands over to your team with the history.
- Spur
- AI agent on four channels
03
Instagram on the cheapest plan
Comment-to-DM, story replies and Click-to-DM ads start on Spur’s $15 plan, in the same inbox as WhatsApp.
- Spur
- From $15 a month
04
A team that sets it up with you
Spur’s reviews keep naming the people: Kidology had abandoned cart flows running “after just a few hours”, and Gutbasket says the team helped it “map out a strategy”.
- Spur
- Reviews praise onboarding
“The team walked us through everything and we already have our abandoned cart flows running after just a few hours.”
Kidology Shopify App Store review, 23 Apr 2026
What merchants say about Spur
In their own words: Shopify App Store reviews and our customers.
“After trying so many API providers, finally, I got the right one, Spur. They have a very simple dashboard and excellent customer support for any issues.”
Marketing team, Style N Flaunt Spur customer, India“The best WhatsApp marketing app so far found by me. Best customer support I could ever imagine!”
Renards Skutels, Multiple brands Spur customer, LatviaResults from published case studies
- ₹5.3L Recovered in 30 days
DaivikDaivik won back 225 abandoned orders worth ₹5.3 lakh in 30 days
Jewellery · WhatsApp
- ₹19.4L Revenue in 30 days
Label DCDC Mumbai: ₹19.4L from Instagram Comments in 30 Days
Fashion · Instagram
- 68% Delivered, up from 15%
Tara C TaraTara C Tara used WhatsApp bidding to lift festive delivery from 15% to 68% and earn 15× its messaging cost
Fashion · WhatsApp
What you get with Spur
One AI agent and one inbox for selling and support, on every channel your customers use.
One inbox for every chat
WhatsApp, Instagram, Messenger, live chat and email arrive in one shared inbox, with the shopper’s Shopify order beside each chat.
AI that sells and supports
It learns your products, site and FAQs, answers in seconds, and hands the chat to your team when a person should take it.
Flows that win back sales
Ready-made Shopify flows remind shoppers who leave checkout, confirm COD orders and send each order update.
What Spur costs
Every plan adds teammates at $15 a month. WhatsApp messages are billed per message on top.
AI Acquire
$15
A month
1 seat · Instagram and Messenger
AI Start
$39
A month
2 seats · WhatsApp and Shopify
AI Accelerate
$159
A month
5 seats · 2 AI agents
AI Max
$499
A month
10 seats · unlimited flows
Zoko’s price, from our notes: From $49.99 a month on Starter, plus $0.015 a conversation; Plus is $79.99 and Elite $139.99
14-day free trial, no credit card needed
We’ll help you move from Zoko
Book a call and Spur’s team plans the move with you: what comes over, in what order, and when to switch the number.
- 1 Day 1
Export from Zoko
Download contacts, templates and chatbot settings before you cancel.
- 2 Day 2
Move your number
Turn off two-step verification, then connect the number in Spur.
- 3 Day 2
Import your contacts
Upload a CSV with names, tags and opt-ins; opt-outs stay opted out.
- 4 Days 3 to 5
Turn on flows and AI
Switch on ready-made flows for carts, COD and orders, then train the AI.
Comes with you
- Your WhatsApp number
- Approved message templates
- Contacts, with tags and opt-ins
- Shopify customers, kept in sync
Stays behind
- Past chat history: export what you need
- Campaign and inbox reports
- Unused subscription time or balance
Questions buyers ask
Answers use the prices and limits on each tool’s own pages.
On the monthly fee, yes: Spur’s AI Start, with WhatsApp automation and Shopify, is $39 a month, and Zoko Starter is $49.99 plus $0.015 on every conversation. Zoko’s AI bots cost $24.99 a month each on top, plus usage; Spur’s AI agent comes in every plan. WhatsApp message fees come on top on both. A large team can pay less on Zoko Starter, which has no agent fees.
Yes, as three paid bots: Guru answers FAQs and Wismo tracks orders, each $24.99 a month plus $0.09 a resolution after the first 100; Sello sells, at $24.99 a month plus 3% of order value after the first 100 orders. Zoko says you must connect your own OpenAI account and keep funds in it, or the bots stop working.
Yes. Zoko’s Shopify app is rated 4.9 from 469 reviews, and its pricing page lists 11 pre-built flows free on every plan, with premium flows at $5.99 a month each. Spur’s Shopify app is rated 5.0 from 119 reviews, with abandoned checkout, COD confirmation and order update flows from AI Start.
Monthly or yearly, with no contract. The plan fee is charged at the start of each period, and conversation and AI usage fees after the month ends. Zoko offers a 7-day free trial and no free plan.
Yes. Turn off two-step verification on the number, then connect it in Spur’s setup for numbers coming from another provider. A number works with one provider at a time, so WhatsApp moves over in one go.
Contacts come over as a CSV you export from Zoko and import into Spur, with names, phones, tags, opt-ins and custom fields. Templates on the same WhatsApp Business account sync into Spur from Meta; if the account changes, Spur’s team can copy approved templates across. Chat history doesn’t move.
No. The cheapest plan is AI Acquire at $15 a month, for Instagram and Messenger automation and one shared inbox. WhatsApp automation and Shopify start on AI Start at $39. Signing up starts a 14-day free trial, no credit card needed.
Sources Every price, limit and rating on this page, the page it came from and the day we read it.
- 1. Spur on the Shopify App Store Checked 5 Nov 2026
- 2. Spur pricing Checked 30 Oct 2026
- 3. Zoko pricing Checked 5 Nov 2026
- 4. Zoko AI pricing Checked 5 Nov 2026
- 5. Zoko on the Shopify App Store Checked 5 Nov 2026
- 6. Spur on Google Play Checked 18 Oct 2026
- 7. Zoko on the App Store Checked 5 Nov 2026
- 8. Zoko on Google Play Checked 5 Nov 2026
- 9. Spur on G2 Checked 18 Oct 2026
- 10. Spur on G2 Checked 18 Oct 2026
- 11. Spur reviews on the Shopify App Store Checked 5 Nov 2026