Key takeaways
Inbound media is now automatically uploaded to Spur's CDN with 30-day retention. High-volume senders never have to worry about WhatsApp's short media expiry again.
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WhatsApp media URLs expire quickly—usually within minutes. For high-volume businesses, downloading every image in time was nearly impossible. Customers would send photos, but by the time agents looked at the conversation, the media was gone. No more.
What's New
Spur now automatically uploads all inbound media (images, videos, documents) to our CDN the moment they arrive. Media is retained for 30 days, giving you plenty of time to view, download, or process customer-sent files.
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