Key takeaways
Voice messages are now fully supported in the shared inbox. Record and send voice notes, or play customer voice messages directly in Spur.
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Voice messages are huge on WhatsApp—many customers prefer speaking over typing. Now you can fully participate in voice conversations from the Spur shared inbox, sending and receiving voice notes just like customers do in the app.
What's New
Voice messages are now first-class citizens in Spur. Play incoming voice notes directly in the inbox with full playback controls. Record and send voice messages to customers with one click. All voice content is retained with your other media for complete conversation history.
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