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Buyer’s guide

The 9 best Interakt alternatives in 2026

Nine WhatsApp tools Indian brands move to from Interakt, compared on price, channels, AI agents and Shopify ratings.

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The short answer

For teams leaving Interakt

  1. Spur Best alternative 5.0 (119) If you sell on Shopify and want an AI agent answering WhatsApp, Instagram, Messenger and website chat in one inbox.
  2. WATI 3.7 (119) If you want an AI agent in the plan and need SMS and RCS campaigns beside WhatsApp and Instagram.
  3. AiSensy 4.1 (57) If WhatsApp is your only channel and the lowest monthly bill matters most.

All 9 at a glance

Entry price, Shopify rating, channels and AI agent for each tool. WhatsApp message charges come on top.

  • – Interakt What you have now
    $29.63/mo1 + taxes 4.3 (298)2 In one inbox: WhatsApp, Instagram, RCS, Calls

    AI agent: Add-on, $26.45/mo

  • 1 Spur Shopify brands on WhatsApp and Instagram
    $39/mo3 billed monthly 5.0 (119)4 In one inbox: WhatsApp, Instagram, Messenger, Website chat, Calls, Email (add-on)

    AI agent: Included in the plan

  • 2 WATI An AI agent and every chat app
    $69/mo5 3.7 (119)6 In one inbox: WhatsApp, Instagram, Messenger, Website chat, RCS, Calls

    AI agent: Included in the plan

  • 3 AiSensy WhatsApp-only teams on a tight budget
    $45/mo7 4.1 (57)8 In one inbox: WhatsApp

    AI agent: Add-on, $14.29/mo

  • 4 QuickReply.ai Shopify stores that also send SMS
    $39/mo9 4.9 (219)10 In one inbox: WhatsApp, Instagram, Messenger, Website chat, SMS, RCS

    AI agent: From the Standard plan

  • 5 Zoko Shopify brands that sell outside India
    $49.99/mo11 + $0.015 a conversation 4.9 (469)12 In one inbox: WhatsApp, Instagram, Messenger, Calls

    AI agent: Add-on, $24.99/mo

  • 6 KwikEngage D2C brands that already use GoKwik
    $40.22/mo13 starting price 4.8 (299)14 In one inbox: WhatsApp, Instagram, Messenger, Email, SMS, RCS, Calls

    AI agent: On the Pro plan

  • 7 BiteSpeed Email and SMS in the same tool
    On request 4.6 (408)16 In one inbox: WhatsApp, Instagram, Website chat, Email, SMS, RCS, Calls

    AI agent: Yes, price on request

  • 8 Gallabox Taking bookings and payments in chat
    $31.74/mo18 billed quarterly No Shopify app In one inbox: WhatsApp, Instagram, Website chat, Calls

    AI agent: From the Essential plan

  • 9 DoubleTick Sales teams on many WhatsApp numbers
    $31.75/mo19 billed yearly, + GST 3.0 (2)20 In one inbox: WhatsApp, Calls

    AI agent: On the Pro + AI plan

Email (add-on)

Why teams leave Interakt

Four reasons that show on Interakt’s own pages and in its recent Shopify reviews, and the tools on this list that remove each one.

  1. The AI agent costs extra

    Interakt’s WhatsApp AI agents are an add-on from $26.45 a month with 100 AI messages, then $0.0053 a message, on Growth or Advanced only.1

    Fixed by: SpurWATI

  2. No Messenger or website chat

    Interakt covers WhatsApp, Instagram, RCS and calls, but lists no Facebook Messenger or website chat, so those chats sit in another tool.1

    Fixed by: SpurWATIQuickReply.ai

  3. WhatsApp starts on a quarterly bill

    The $21 Starter is Instagram only. WhatsApp starts at $29.63 a quarter, and the cheapest monthly plan with WhatsApp is Growth at $41.1

    Fixed by: SpurWATIAiSensyZokoKwikEngage

  4. Complaints about support and billing

    Interakt’s 1 and 2-star Shopify reviews this year describe support tickets left open, charges after uninstalling and cart messages that never sent.2122

    Shopify apps rated 4.8+ from 100+ reviews: SpurQuickReply.aiZokoKwikEngage

1. Spur

Best alternative

Best for: Shopify brands on WhatsApp and Instagram

Starts at
$39 a month3
Shopify rating
5.0 (119)4
AI agent:
Included in the plan
Before you pay
14-day free trial, no credit card needed
Channels
In one inbox: WhatsApp, Instagram, Messenger, Website chat Email (add-on)

Spur runs WhatsApp, Instagram, Messenger, website chat and email (add-on) in one inbox, with an AI agent trained on your site on every plan. Its Shopify flows recover carts and confirm COD orders.

Better than Interakt

  • AI agent included; Interakt’s is from $26.45 a month
  • Messenger and website chat in the same inbox
Start for free Book a demo

14-day free trial, no credit card needed

What Spur includes

  • AI agent on every plan Trained on your website; hands tricky chats to your team
  • WhatsApp Broadcasts to segments, automations and calling
  • Instagram Comment-to-DM, story replies and Click-to-DM ads
  • Messenger Your Facebook Page’s chats, in the same inbox
  • Website live chat A chat widget on your store, answered by the AI agent
  • Email (add-on) Customer emails beside your chats, as a paid add-on
  • Ready-made Shopify flows Abandoned cart, COD confirmation and order updates
  • One shared inbox Every chat with the customer’s Shopify orders beside it
Get Spur on Shopify
Moved from Interakt
“The best WhatsApp automation software. Have used Interakt and AiSensy both, but Spur is the best.”
GIFTILIYA Shopify review, 3 Sept 2024
“They actually helped us map out a strategy instead of just showing us where to click.”
Gutbasket Shopify review, 21 Apr 2026

The other 8 alternatives

Each with the same facts as Spur: who it suits, what it costs, its Shopify rating, and where it beats Interakt or falls short.

2. WATI

Best for: An AI agent and every chat app

Starts at
$69 a month5
Shopify rating
3.7 (119)6
AI agent:
Included in the plan
Before you pay
7-day free trial
Channels
In one inbox: WhatsApp, Instagram, Messenger, Website chat

WATI is a WhatsApp-first platform with Instagram, Messenger, website chat, TikTok, RCS and calls in one inbox. Its Growth plan includes one Astra AI agent and 2,000 AI credits a month.

Better than Interakt

  • One Astra AI agent and 2,000 AI credits on Growth
  • Messenger and website chat in the same inbox

Watch out for

  • Shopify app rated 3.7, below Interakt’s 4.3
  • Growth is capped at 3 users; Interakt’s is not
Visit WATI Spur vs WATI

3. AiSensy

Best for: WhatsApp-only teams on a tight budget

Starts at
$45 a month7
Shopify rating
4.1 (57)8
AI agent:
Add-on, $14.29/mo
Before you pay
Free plan, no broadcasts
Channels
In one inbox: WhatsApp

AiSensy is the lowest-priced WhatsApp tool on this list: a free plan for the inbox, and Basic at $45 a month billed monthly. Its pages list WhatsApp as its only channel.

Better than Interakt

  • Basic is $45 a month, billed monthly
  • A free plan for the inbox, without broadcasts

Watch out for

  • WhatsApp only: no Instagram or Messenger
  • AI agent is $14.29 a month on top of any plan
Visit AiSensy Spur vs AiSensy

4. QuickReply.ai

Best for: Shopify stores that also send SMS

Starts at
$39 a month9
Shopify rating
4.9 (219)10
AI agent:
From the Standard plan
Before you pay
None stated
Channels
In one inbox: WhatsApp, Instagram, Messenger, Website chat

QuickReply.ai is a WhatsApp marketing tool for Shopify stores that also sends SMS and RCS. It covers Instagram, Messenger and website chat, and its Shopify app is rated 4.9.

Better than Interakt

  • Messenger, website chat, SMS and RCS as well
  • Shopify app rated 4.9 from 219 reviews

Watch out for

  • $39 a month billed yearly; no monthly plan
  • AI chatbot only from the Standard plan
Visit QuickReply.ai Spur vs QuickReply.ai

5. Zoko

Best for: Shopify brands that sell outside India

Starts at
$49.99 a month11
Shopify rating
4.9 (469)12
AI agent:
Add-on, $24.99/mo
Before you pay
7-day free trial
Channels
In one inbox: WhatsApp, Instagram, Messenger

Zoko is a WhatsApp platform built for Shopify brands, with every feature on every plan; plans differ only by volume. It is priced in dollars, with Instagram and AI agents as add-ons.

Better than Interakt

  • Shopify app rated 4.9 from 469 reviews
  • Every feature on every plan, priced by volume

Watch out for

  • Priced in dollars, plus a fee per conversation
  • Instagram costs $9.99 a month extra
Visit Zoko Spur vs Zoko

6. KwikEngage

Best for: D2C brands that already use GoKwik

Starts at
$40.22 a month13
Shopify rating
4.8 (299)14
AI agent:
On the Pro plan
Before you pay
14-day free trial
Channels
In one inbox: WhatsApp, Instagram, Messenger, Email

KwikEngage is GoKwik’s WhatsApp marketing tool for Indian D2C brands, with SMS, email, RCS and AI calling on its higher plans. Its Shopify app is rated 4.8 from 299 reviews.

Better than Interakt

  • Shopify app rated 4.8 from 299 reviews
  • SMS, email and RCS on the Pro plan

Watch out for

  • Starts at $40.22 a month, billed monthly
  • Instagram and Messenger also need the Pro plan
Visit KwikEngage Spur vs KwikEngage

7. BiteSpeed

Best for: Email and SMS in the same tool

Starts at
On request
Shopify rating
4.6 (408)16
AI agent:
Yes, price on request
Before you pay
Free plan on Shopify
Channels
In one inbox: WhatsApp, Instagram, Website chat, Email

Bitespeed is a marketing, sales and support tool for e-commerce brands across WhatsApp, Instagram, email, SMS, RCS and voice. It publishes no prices; you get a quote after a demo.

Better than Interakt

  • Email, SMS, RCS and voice agents in one tool
  • Shopify app rated 4.6 from 408 reviews

Watch out for

  • No public prices; you get a quote after a demo
  • No Facebook Messenger in the inbox
Visit BiteSpeed Spur vs BiteSpeed

8. Gallabox

Best for: Taking bookings and payments in chat

Starts at
$31.74 a month18
Shopify rating
No Shopify app
AI agent:
From the Essential plan
Before you pay
7-day free trial
Channels
In one inbox: WhatsApp, Instagram, Website chat

Gallabox is built for businesses that turn chats into bookings and payments, across WhatsApp, Instagram, website chat and voice. Every plan includes AI credits for its agents.

Better than Interakt

  • Website chat with an AI web agent on Basic
  • AI credits included in every plan

Watch out for

  • Basic is $31.74 a month, billed quarterly
  • 3 users on Basic; WhatsApp AI from Essential
Visit Gallabox Spur vs Gallabox

9. DoubleTick

Best for: Sales teams on many WhatsApp numbers

Starts at
$31.75 a month19
Shopify rating
3.0 (2)20
AI agent:
On the Pro + AI plan
Before you pay
No free trial
Channels
In one inbox: WhatsApp

DoubleTick is a WhatsApp CRM for sales teams that work many numbers, groups and calls from one inbox. AI agents and AI voice campaigns come with its Pro + AI plan, not Starter.

Better than Interakt

  • WhatsApp groups and calls in the same inbox
  • Built for teams on many WhatsApp numbers

Watch out for

  • No free trial; Starter is billed yearly
  • No Instagram, and no AI agents on Starter
Visit DoubleTick Spur vs DoubleTick

Moving from Interakt to Spur

Four steps, in order. Your number and your contacts move with you; past chats stay behind.

  1. 1 Day 1

    Export from Interakt

    Download contacts, templates and chatbot settings before you cancel.

  2. 2 Day 2

    Move your number

    Turn off two-step verification, then connect the number in Spur.

  3. 3 Day 2

    Import your contacts

    Upload a CSV with names, tags and opt-ins; opt-outs stay opted out.

  4. 4 Days 3 to 5

    Turn on flows and AI

    Switch on ready-made flows for carts, COD and orders, then train the AI.

Spur help: turn off two-step verificationSpur help: connect your WhatsApp numberSpur help: import contacts with tags

Comes with you

  • Your WhatsApp number
  • Approved message templates
  • Contacts, with tags and opt-ins
  • Shopify customers, kept in sync

Stays behind

  • Past chat history: export what you need
  • Campaign and inbox reports
  • Unused subscription time or balance

Questions people ask

By the Spur team · Updated 29 Oct 2026
We make Spur, one of the tools on this list. How we picked

How we picked, and where every number comes from Our method, then every price, rating and limit on this page with the page it came from and the day we read it.

How we picked

  • We started from the tools that rank for “Interakt alternative” in India and the ones G2 and the Shopify App Store show next to Interakt.
  • Every tool here sends WhatsApp campaigns through the official WhatsApp Business API.
  • Starting prices are each vendor’s cheapest plan that sends WhatsApp campaigns, read from its own pricing page on 27 Oct 2026, before taxes and WhatsApp message charges.
  • Ratings are the Shopify App Store average and review count, read again on 29 Oct 2026.
  • We did not test every product hands-on. Features come from each vendor’s own pages, listed under Sources.
  • Spur is first because we make it. Every entry, ours included, has the same fields and two limits.
Spotted something out of date? Tell us
  1. 1. Interakt pricing Checked 5 Nov 2026
  2. 2. Interakt ‑ Sell on WhatsApp on the Shopify App Store Checked 5 Nov 2026
  3. 3. Spur pricing Checked 30 Oct 2026
  4. 4. Spur: AI Agent & WhatsApp API on the Shopify App Store Checked 5 Nov 2026
  5. 5. WATI pricing Checked 29 Oct 2026
  6. 6. Wati: WA Cart Recovery & AI on the Shopify App Store Checked 5 Nov 2026
  7. 7. AiSensy pricing Checked 27 Oct 2026
  8. 8. AiSensy ‑ WhatsApp Marketing on the Shopify App Store Checked 5 Nov 2026
  9. 9. QuickReply.ai pricing Checked 27 Oct 2026
  10. 10. QR ‑ WhatsApp & RCS Marketing on the Shopify App Store Checked 5 Nov 2026
  11. 11. Zoko pricing Checked 27 Oct 2026
  12. 12. Zoko WhatsApp Marketing & Chat on the Shopify App Store Checked 5 Nov 2026
  13. 13. KwikEngage pricing Checked 27 Oct 2026
  14. 14. KwikEngage: Whatsapp Marketing on the Shopify App Store Checked 5 Nov 2026
  15. 15. BiteSpeed: request a demo Checked 27 Oct 2026
  16. 16. B: WhatsApp, Voice, SMS & Chat on the Shopify App Store Checked 5 Nov 2026
  17. 17. BiteSpeed website Checked 27 Oct 2026
  18. 18. Gallabox pricing Checked 27 Oct 2026
  19. 19. DoubleTick pricing Checked 27 Oct 2026
  20. 20. DoubleTick WhatsApp Sales CRM on the Shopify App Store Checked 5 Nov 2026
  21. 21. Interakt reviews on the Shopify App Store Checked 27 Oct 2026
  22. 22. Interakt reviews on the Shopify App Store Checked 27 Oct 2026
  23. 23. Spur help: turn off two-step verification Checked 27 Oct 2026
  24. 24. Spur help: connect your WhatsApp number Checked 27 Oct 2026
  25. 25. Spur help: import contacts with tags Checked 27 Oct 2026
  26. 26. Spur on G2 Checked 18 Oct 2026
  27. 27. Spur home page Checked 5 Nov 2026
  28. 28. Spur WhatsApp message rates Checked 29 Oct 2026
  29. 29. Spur What’s New: WhatsApp calling Checked 27 Oct 2026
  30. 30. WATI rate card Checked 27 Oct 2026